Christopher Hawks Email & Phone Number

Cincinnati, Oh, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Le Bar-Sur-Loup, Alpes Maritimes, Fr

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Managed a technology team responsible for 35 companies technology needs with in the parent company’s portfolio. This team was responsible for daily user functions including desktop support and mobile users. Responsible for server and network infrastructure spanning these companies and their client sites. Managed projects rolling out many company initiatives such as inventory, encryption and mobile integration within daily user functions. Managed the desktop support team with their daily duties Install, configure, and maintain Windows physical and virtual servers; 2003, 2008 and 2012 (Hyper-V, VMware) Lead team in the area of MS Patch management (Planning and deployment for all environments from DEV to PROD) Managed Dell Kace suites for encryption, management of software, hardware standardization and deployments. Use PowerShell to create very powerful and useful scripts for registry backup, server health checks, and information aggregation. Worked to integrate our technologies in new customer environments including WAN/LAN needs, application deployment and hardware requirements. Resolve VMware related server issues i.e. SAN storage issues, corrupt images, manual moves etc. Assist in the creation and maintenance of security policies, procedures, standards and documentation including group policy for domain. SME for Microsoft Active Directory based services supporting the Digital environment within the forest. Helped to construct technology roadmaps to evaluate new techniques to improve systems infrastructureDeveloped and implemented a corporate BCP to have real time fail over in the east coast data center.Provide appropriate communication to all the required teams like QA Testing groups, Development, Operations and Management teams on affected application related issues, trouble shooting events, manage change control through ITIL processes.Provide Cross Team Coordination - Establishing and maintaining points of contacts among multiple teams.

Cincinnati, Oh, Us

Managed the technology department and its staff within the organization developing a technology vision Develop a multi-year technology plan involving all aspects of technology from budget planning, grant proposals, technology purchasing, vender management, deployment, training and support. Design a road map to allow LAS to move forward with technology in a timely basis. Responsible for all aspect of the companies’ technology department and its applications. Maintained server infrastructure including application roll out as well as regular maintenance. Infrastructure included Windows 2003, 2008 and Red hat Linux operating systems. Managed the Microsoft exchange environment. Utilizing the Exchange 2003, 2008 and 2010 environments. Managed team of three technicians responsible for desktop support of end users and acted as last tier resource in necessary situations. Managed the SQL infrastructure for the company’s case management systems with its web interface. Developed company web site as well as company intranet site once developed maintained site for daily usage. Implemented Cisco firewall, Wi-Fi, and VPN solutions for the company to allow for expanded work functionality.

Managed multiple teams’ progress on projects. Insuring all projects met goals and deadlines. Supported various client needs including Network infrastructure design, implementation, disaster recover, mobile solutions designs, Design web sites, Wi-Fi and LAN network design, setup, security solutions and support for clients.

Cincinnati, Oh, Us

Headed a Development team for Wireless WAN/ Internet Service Provider product for Motorola. Designed and installed telecommunication solutions for customers.

Atlanta, Ga, Us

Installed and managed customer shipping solutions with in their organization. Administered multiple locations server environments Utilizing Server platforms of NT 2000, UNIX, AS/400 Worked with customers to integrate the customer’s systems with the ups infrastructure Provided first level support in the event of a system or network failure Ensured backups and restores were completed in a timely and efficient manner

Information Technology

Mcse, Computer And Information Sciences And Support Services