Christopher Heaney Email & Phone Number

Charlotte Metro

Construction Manager:M/I Homes, Inc.Sep 2019 - Jan 2023 (3 years 5 months)Managed all aspects of construction for single family home building in several communities from start tofinish.• Update, communicate and monitor all schedules daily to ensure job readiness and conformance.• Facilitate punch lists and manage completion of Quality Check items in a timely manner.• Consistently keeping clients updated throughout the home building process, to ensure an ultimatecustomer experience and satisfaction with the completed product.• Completes all homes according to schedule.• Build each home according to company values and quality guidelines.• Comply with all safety guidelines and maintain compliance with OSHA, and ensure all trades are incompliance.• Maintain job site cleanliness standards on a daily basis.• Demonstrate and execute all company guidelines and field procedures with professionalism.Customer Care/Warranty Manager:Deliver an exceptional customer service experience for all clients.• Meet with homeowners to discuss, assess, and address all warrantable items.• Schedule and coordinate with homeowner and appropriate trades to resolve and close the issue.• Oversee scheduled warranty items, to ensure 100% completion with associated trade.• Resolve all client issues immediately and permanently, resulting in an ultimate customer experience.• Comply with all safety guidelines and maintain compliance with OSHA, and ensure all trades are incompliance.• Demonstrate and execute all company guidelines and field procedures with professionalism.

Huntersville, North Carolina, United States

• Managed and generated leads independently• Provided quotes to clients for various painting projects, including pricing out materials and labor.• Maintained clientele, building a rapport for repeat business.• Worked and oversaw crew to ensure projects were completed, ensuring deadlines are met and completedto customer satisfaction.• Completed punch list for clients when all trades on project have completed work load.• Built relationships between various contractors, working well as a team to completion.• Completed high end, new construction, residential and commercial projects, including furniture & cabinetrefinishing.

Pt Pleasant, Nj

• Completed high end new construction painting projects as assigned for residential and commercialproperties.• Adhering to deadlines for company commercial projects, such as AT&T store projects throughout the TriState area.• Specialized in drywall, lift operating, pressure washing, spraying steel facade roofs. Worked independentlywithout the assistance of a supervisor.• Utilizing all my skills and training later becoming a foreman for the company.• Oversaw crew on various company projects, ensuring projects were completed in a timely mannerresulting in customer satisfaction.• Worked punch lists.• Tracked man hours and submitted daily task list, as well as daily productivity for each crew member.