Technical Service Delivery Engineer At Sungard Availability Services
Current♣ A Technical Service Delivery Engineer with 20 years of proven IT Disaster Recovery support of clients in multiple data centers within the United States. Proven leadership and the ability to learn and support multiple technology platforms to provide support for Disaster Recovery Clients utilizing Traditional Disaster Recovery, Cloud Recovery, and MRP methodology in Carlstadt NJ and Philadelphia PA to meet RTO, recovery time objectives for each client. Expert support of IBM ISeries AS400, IBM Mainframe, AIX RS600 Unix and Sun Solaris Unix and Recovery to Cloud for AS400. ♣ Excellent Customer Relationship while working is time-sensitive environments to meet RTO’s. For Build and configure, ♣ Successfully supported AS400 and AIX recovery during September 11, 2001 terrorist attack on the World Trade Center in New York.♣ Successfully supported AS400 and AIX recovery during August, 2005 Hurricane Katrina.ISeries HMC,ISeries Hardware troubleshooting, ISeries TCPIP, BRMS Software, Disaster Recovery, MRP Managed Recovery Program Recovery to Cloud(EVAULT), IBM BRMS, IBM Option 21, ISeries Security, ISeries AS400 P7 - 770, P6-570, P5-570 840RS6000-AIX P-Series P7-770, P6-570, P5-595 ISun Solaris 8, 9, 10 San Storage Provision DS8300, DS8800, VMAXMainframe Z/OSDCO_Data Center Operations Technician