Director Of Service Delivery
Current
Jul 2021 - Present
AeroLeads people directory · profile
Christopher Heck Email & Phone Number
Director of Service Delivery at Anchor Network Solutions, Inc.
at
Anchor Network Solutions, Inc.
1 work email found
@anchornetworksolutions.com
5 phones found area 303
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Service Delivery at Anchor Network Solutions, Inc.
Location
Littleton, Colorado, United States
Who is Christopher Heck? Overview
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Quick answer
Christopher Heck is listed as Director of Service Delivery at Anchor Network Solutions, Inc. at Anchor Network Solutions, Inc., based in Littleton, Colorado, United States. AeroLeads shows a work email signal at anchornetworksolutions.com, phone signal with area code 303, and a matched LinkedIn profile for Christopher Heck.
Christopher Heck previously worked as Director of Service Delivery at Anchor Network Solutions, Inc. and Deputy Director, Infrastructure Operations at Colorado Governor'S Office Of Information Technology. Christopher Heck holds Master Of Business Administration (M.B.A.), Information Resources Management from Westminster University.
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Email format at Anchor Network Solutions, Inc.
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{first}@anchornetworksolutions.com
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Profile bio
About Christopher Heck
Experienced and knowledgeable Information Technology Professional with 20 years of increasing responsibility and implementation of evolving technologies. Demonstrated abilities to problem solve technologies with emphasis on customer service to all levels within an organization. Respected member of Information Technology management team. Proven diagnostic abilities with attention to detail. Insightful, results-driven initiative. Ability to troubleshoot complex problems and see through to resolution.
Listed skills include Networking, Vmware, Security, Servers, and 35 others.
Current workplace
Christopher Heck's current company
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8 roles
Christopher Heck work experience
A career timeline built from the work history available for this profile.
Deputy Director, Infrastructure Operations
May 2021 - Jul 2021
Program Manager
- Develop metric and KPI monitoring and reporting across all Infrastructure Operations teams- Establish Demand and Resource Management program for Infrastructure Operations- Audit Compliance liaison for Infrastructure Operations and Security, Risk, and Compliance teams- Coordinate Major Incident and Problem Management remediation efforts resulting in 25% reduction in FY20- Manage Audit Compliance SOP and Operational Documentation project - Facilitate Disaster Recovery Plan project workshops for Critical and Essential Applications
Jan 2019 - Jul 2021
It Manager
- Manage IT staff and infrastructure across multi-state branch offices - Implement IT Service Desk solution to provide timely, efficient support and meet defined Service Level Agreements- Develop and foster relationships with technology partners and vendors- Negotiate contract renewal with Managed Service Provider- Establish change control, inventory management, and IT security policies to meet industry best practice standards- Work directly with leadership team and principals to align department and organizational vision and strategy
Nov 2017 - Jan 2019
Service And Infrastructure Manager
- Manage team of service desk, server infrastructure, and network staff- Improve efficiency of service desk work order handling, routing and completion- Implement processes to oversee individual, team, and division responsibilities and accountability- Analyze team performance metrics and develop plans to increase productivity- Develop initiatives to implement inventory systems, refresh cycles, and budget allocation- Lead team in developing methodologies to automate and/or improve the efficiency of recurring tasks
Dec 2015 - Nov 2017
Manager, Infrastructure Services
- Manage team of network, telecommunication, and system engineers and administrators.- Recruit Telecommunication Engineer and Network Engineer positions- Compile, prioritize, plan, and implement nearly 50 Infrastructure projects. - Budget development, justification, and reconciliation.- Equipment and services analysis, procurement, and implementation.- Member of Administrative Regulations Committee focused on creation and revision of policies and procedures.- Active involvement in security governance team to assess and mitigate risks for PCI, HIPAA, and CJIS compliance.- Foster cross-divisional collaboration among five Information Technology divisions.- Offer on-going technical and managerial support to division.
Nov 2013 - Dec 2015
Interim Co-Director
- Develop and foster relationships with other City departments to align department needs, IT resource availability, and set project expectations.- Focus on department and City-wide security initiatives to ensure compliance, risks and vulnerabilities, and along with a consultant develop a three year security roadmap for the City.- Participate in development of IT governance process with Information Technology management team in order to determine project viability, budget considerations, resource availability, and project timelines.- Assess project management consultant candidates and determine a full-time project manager would be more cost effective and provide dedicated service to the City. Participate in project manager recruitment process as part of overall IT staffing allocation model.- Foster staff collaboration and morale, and develop staff development plans.
Aug 2014 - May 2015
Network Engineer
- Daily administration of 130 Windows-based servers- Planning, Implementation, and Administration of CommVault backup solutions- Upgrade, Configuration, and Administration of Exchange 2010- Deployment of updates and applications utilizing Microsoft System Center Configuration Manager 2012- Configuration, Installation, and Administration of 80 Foundry/Brocade network switches- Support VMWare environment- Implement and Administer Symantec Endpoint Protection for virus and network threat protection- Support Q1 Labs/QRadar SEIM appliance- Configuration, Installation, and Administration of Websense Web Filter/Security Gateway- Administer email filtering using load-balanced Ironport C170 appliances- Administration of Netscreen SSL VPN Appliance- Support Juniper/Netscreen firewalls- Implementation and Administration of MobileIron Mobile Device Management
Jul 2006 - Nov 2013
2 education records
Christopher Heck education
Master Of Business Administration (M.B.A.), Information Resources Management
Westminster University
Bachelor Of Business Administration (B.B.A.), Information Technology
Hofstra University
FAQ
Frequently asked questions about Christopher Heck
Quick answers generated from the profile data available on this page.
What company does Christopher Heck work for?
Christopher Heck works for Anchor Network Solutions, Inc..
What is Christopher Heck's role at Anchor Network Solutions, Inc.?
Christopher Heck is listed as Director of Service Delivery at Anchor Network Solutions, Inc. at Anchor Network Solutions, Inc..
What is Christopher Heck's email address?
AeroLeads has found 1 work email signal at @anchornetworksolutions.com for Christopher Heck at Anchor Network Solutions, Inc..
What is Christopher Heck's phone number?
AeroLeads has found 5 phone signal(s) with area code 303 for Christopher Heck at Anchor Network Solutions, Inc..
Where is Christopher Heck based?
Christopher Heck is based in Littleton, Colorado, United States while working with Anchor Network Solutions, Inc..
What companies has Christopher Heck worked for?
Christopher Heck has worked for Anchor Network Solutions, Inc., Colorado Governor'S Office Of Information Technology, Pie Consulting & Engineering, Craig Hospital, and City Of Lakewood.
How can I contact Christopher Heck?
You can use AeroLeads to view verified contact signals for Christopher Heck at Anchor Network Solutions, Inc., including work email, phone, and LinkedIn data when available.
What schools did Christopher Heck attend?
Christopher Heck holds Master Of Business Administration (M.B.A.), Information Resources Management from Westminster University.
What skills is Christopher Heck known for?
Christopher Heck is listed with skills including Networking, Vmware, Security, Servers, Disaster Recovery, Microsoft Exchange, System Administration, and Network Security.
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