Christopher Helms Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Houston, Texas

Manage all aspects of a multi-national globally located security team and contact center that supports AIG clients from around the world.The organization is responsible for providing 24/7/365 real time security intelligence consisting of alerts, notifications, andadvisories for global events that may impact clients and business partners.· Responsible for.

Kuala Lumpur, Malaysia

Manage Travel Assistance Contact Center, Medical Assistance, and Quality/Training for Asia Pacific. Operations cover all of Asia Pacific and manage 110+ front line employees providing Assistance for 13 Countries and 9 languages 24x7. Manage and lead a team of 11 doctors and 3 nurses in Kuala Lumpur and Guangzhou, China that provide Medical Assistance to.

Houston, Texas Area

Manage a team of Project Managers and Business Analysts to support Global Operations Projects that affect Contact Center Operations Worldwide for Travelguard (AIG Travel) across 6 different Centers Worldwide.

Katy, TX

Managed a Direct to Customer and Direct to Business Sales team selling construction and remodeling to homeowners direct while working with their respective insurance companies to complete their insurance claims if required. Manage all aspects of construction, sales, marketing, and operations. Negotiate fair practice/top dollar claims from insurance.

Houston, Texas Area

Personally managing sales and construction of five residential products and a commercial office park at one time. Organize administrative and reporting aspects of the main office, creating reports to monitor and measure performance, budgets, and process draws. Develop a quality assurance program with a third party vendor. Oversee all phases of construction.

Houston, Texas Area And Wilmington, NC

Command and Infantry platoon of 39 Marines. Responsible for troop training, welfare, and motivation. Received two meritorious promotionsAwarded Navy Achievement Medal

Houston, Texas Area

• Managed Sales and Construction for Residential Home Building Company.
• Promoted to Area Manager after starting with the company as a construction manager and later project manager.
• New home construction retailing from $80 - $300k. Manage sales and construction personnel.
• Accountable for field operations in a project generating $13M sales revenue.
• Maintained net profit levels between 18-29%.
• Met or exceeded net income budget every quarter as project manager.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Corps of Cadets

Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services

Activities and Societies: Corps of Cadets Water Polo TeamDegree in Business Management with a Minor in Business Law