Christopher Hensley Email & Phone Number

Franklin Tn

ServiceNow System AdministratorNuvolo System AdministratorMicrosoft Dynamics GP System AdministratorSalesForce System Administrator

Brentwood, Tn

• SAP HANA Studio - responsible for building models in SAP HANA Modeler, testing data in the models and transporting them through the SAP HANA landscape. • Responsible for creating users in OLAP for analysis. As well as creating reports for users in OLAP. • Worked with and helped train a team of super users across Marketing, Operations, Fuel & Accounting departments in the use SAP Lumira, OLAP for Analysis and Webi reports. • Responsible for the SAP BW development lifecycle from… Show more • SAP HANA Studio - responsible for building models in SAP HANA Modeler, testing data in the models and transporting them through the SAP HANA landscape. • Responsible for creating users in OLAP for analysis. As well as creating reports for users in OLAP. • Worked with and helped train a team of super users across Marketing, Operations, Fuel & Accounting departments in the use SAP Lumira, OLAP for Analysis and Webi reports. • Responsible for the SAP BW development lifecycle from design through implementation and production support. • SAP BI/BW Some back-end development and configuration, testing and pre-production support• Develop, maintain, monitor and manage data loads and functions.• Create and support BEX queries (Business Objects Query Designer 7.4) and SAP Crystal Reports for Enterprise 2013 using BW Data Warehouse based on reporting requirements• Responsible for performance tuning of BW systems utilizing best practices• Responsible for supporting Business Objects reports in production and new report development• Responsible for root cause analysis and providing solutions for production and development issues• System Admin for GP2013, Management Reporter, MS SQL Server Management Studio, Fuel Quest and SAP Retail. • Responsible for creation of stores in DEV and transporting those through the SAP retail landscape.• Responsible for unlocking and resetting passwords• Responsible for creating users and roles • Responsible for removing, disabling and locking users.• Responsible for general troubleshooting, connection issues and password syncing issues between systems. Show less

Greater Nashville Area, Tn

• Maintained and oversaw Business Intelligence tool (QlikView). Ensured MAPCO executive team and senior management received accuracy and consistent data & business analytics by monitoring operational and strategic company initiatives.• Worked with and helped train a team of analysts across Marketing, Operations, Fuel & Accounting departments.• Responsible for collating information for financial monthly reporting packages for senior management review• Responsible for ensuring that… Show more • Maintained and oversaw Business Intelligence tool (QlikView). Ensured MAPCO executive team and senior management received accuracy and consistent data & business analytics by monitoring operational and strategic company initiatives.• Worked with and helped train a team of analysts across Marketing, Operations, Fuel & Accounting departments.• Responsible for collating information for financial monthly reporting packages for senior management review• Responsible for ensuring that account managers and accountants had the tools they needed in QlikView to analysis monthly close data. Show less

Greater Atlanta Area

I held the following positions at Kraft: Sr. Accounting Associate (2 yrs 5 months), Supply Chain Analyst (1 yr 5 months), Financial Analyst (2 yrs 5 months), Claims Associate (2 yrs 1 month), Financial Research Analyst (1 yr), Food Service Deduction Specialist (2 yrs).

Charleston Afb, Sc & Osan Ab South Korea

Computer OperationsPassenger TerminalCargo Processing