Christopher Herbert Email & Phone Number

• Manage order entry work load so that service requests are entered the day received.• Answer all incoming calls to service department and coordinate orders with Operations manager to ensure on time and urgency. • Schedule and coordinate daily schedule, weekly hours, and travel arrangements for service technicians. • Reply to email queries and manage other correspondence and proficient in making phone calls to secure scheduled service.• Provide customers with information on products and services while offering productive solutions to any incoming inquiries or problems that increase customer satisfaction. • Perform basic office and administrative roles such as filing, accepting deliveries, answering phone, etc.. • Back up for billing and invoicing service calls, updating account information and complete accurate documentation.

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 2 others.