Christopher Herman Email & Phone Number

Fayetteville, Arkansas, United States

• Executed cross-function Risk Assessments with focus multiple KPI’s (In stock, Fill Rate, OTIF, Service Level, DOS, Promo execution)
• Facilitated and participated in multiple projects improving forecast accuracy
• Customer facing collaboration driving monthly Scorecard improvement 2023 to 2024
• Completed Adjustable-Rate Policy (ARP) implementation and Bracket Pricing program

Fayetteville, Arkansas, United States

• Customer facing collaboration driving improvements in Dollar General 2020 to 2023 Scorecard
• Coordinated transition to VMI through milestones and cross functional supporting inventory management
• Executed cross-function Promotional Risk Assessments and strong focus on KPI’s (In stock, Fill Rate, OTIF, Service Level, DOS, MAG execution)

Fayetteville, Arkansas, United States

• Research root causes for Monthly Score Carding OTIF while implementing COVID updates with Mexico, Argentina, Chile, Central America, UK, Canada, China, Japan and India.
• Member of International Supplier Collaboration Board Omni-Channel.

Fayetteville, Arkansas, United States

• Customer facing collaboration that drove improvements in Publix 2018 to 2019 Scorecard (Rank 6 to 4) (Rank 3 to 2).
• Executed cross-function Promotional Risk Assessments which improved fill rate on 22 Air Care, 20 Home Cleaning and 25 Home Storage.
• Generated Alignment and Completed Adjustable Rate Policy (ARP 2.0) implementation and HazMat reconciliation process.
• Coordinated Audit of the Publix Lakeland Return Management Services.

Fayetteville, Arkansas Area

• Driveing Supply Chain Results
• Customer facing collaboration through prioritizing volume, frequency and impact of multiple internal and external KPI's.
• Integrating multiple data points and systems including GRS to support promotional compliance based on CSTK, SS Presentation, and PBI %.
• Providing cross-function solutions and delegating process improvements that are designed across multiple departments and measured over time.
• Supporting Sam's.com eCommerce replenishment by improving performance on multiple seasonal programs and in-stock on base volume reporting extreme growth.
• Diagnosing root cause for both fill-rate and on-time for OTIF Scorecarding.

Fayetteville, Arkansas Area

• Walmart.com eCommerce
• Integrating ecommerce Supply Chain initiatives including reporting score-carding, implementation of ecommerce packaging and integration of Jet.com and Walmart. Maintained active items/transitions and removed 1000 plus.
• Facilitated and grew the Customer Supply Chain Walmart.com Share Group (4 to 16 CPG Companies). Coordinated monthly meeting agendas focused on cross-functional knowledge sharing and best practices.

Fayetteville, Arkansas Area

• Walmart Seasonal Programs
• Pest Control - Managed Supply Chain and Replenishment for 5 Departments. Maximized POS while also decreasing return % year over year. Successfully executed multiple MOD transitions, case pack changes and new item.
• Air Care – Managed Supply Chain and Replenishment for transitions Fall, Holiday and Spring programs. Maximized POS for an allocated program while also decreasing markdown % year over year. Standardized reporting for.

Buenos Aires, Argentina & Grand Rapids, MI

• Project - Buenos Aires Operational Excellence TransformationContributed on-site during the Shared Service Center development of:
• Process Excellence - Improve efficiency and effectiveness in processes
• Operational Excellence - Create world-class operating model for the shared service centers
• Lean Capability Building - Build Lean knowledge across all employees and continuous improvement framework Project - Transformation Team (Grand Rapid, MI)
• Lead Trainer and Developer of 12 primary training categories and 106 training processes for 70 plus new-hires
• Designed and implemented the Diagnostic Frame work for Customer Information Sharing Sessions for US and Canada

Racine, WI

• Responsible for implementing process standardization for 50 plus employees utilizing Datalliance, SAP, Canada and Business Warehouse practices and procedures.
• Coordinating continuous improvement initiatives for new and existing employees.
• Coaching and mentoring benchmarks in lean problem-solving.
• Executing team assessments that included gap analysis that drove 80% standard processes from 30%.
• Focus on flow-to-work concepts for building team dynamic supporting successful customer management.
• Developing E-learning modules for building capabilities.

Racine, WI

• Lead responsible for 10 member team including US and Canada representation
• SAP, Business Warehouse, Datalliance upgrade testing, training, and implementation
• Establishing a prioritization process for all Customer Supply Chain Projects that required Business Process Team’s technical support
• Negotiating and validating the return on investment for Customer Supply Chain requests

Racine, WI

• Datalliance – Vendor Managed Inventory Planning Software Transition – Project Lead
• Lead Project Team 6 members and 20 end-users, transitioned 14 top tier customers, 106 ship-to locations to new Vendor Managed Inventory planning software
• Developed the plan to launch in waves, implemented the process for training and documentation, monitored and completed in required 8 month plan.
• Transition was transparent to customers
• Developed Key Performance Indicators to monitor and drive strategic collaboration

Racine, WI

• Team Lead / VMI Planner / Senior VMI Planner -
• Team Lead supporting 8 team members responsible for top tier accounts
• Managed finished good replenishment including turn, promotional and seasonal items for Safeway, Kmart, and CVS accounts
• Pro-active establish communication with Sales, Credit, Supply Chain, and Buyers to uncover root causes and drive resolution
• Generate and analyze daily reports in SCJ internal systems SAP, BI, Datalliance, and SCJ external systems CVS JDA E3 (forecast) and SHC Workbench.

Racine, WI

Train The Trainer Certificate, Train The Trainer Certificate

Bachelor Of Arts, Communication

Activities and Societies: Cum Laude