Christopher Hester, Phr Email & Phone Number

Functions as a generalist in a variety of Human Resources activities such as screening resumes and applications and may interview applicants for vacant manufacturing positions. Counsels employees concerning work-related problems and conducts termination interviews, providing feedback to management when necessary. Conducts research and analyzes data on assigned projects. Provides feedback to Safety Committee on work related incidents. • Managed downsizing of factory’s 150+ manufacturing employees• Managed bi-weekly payroll for 300+ site employees• Increased employee participation in employee survey from 82 to 89 percent• Audited and recouped over $20,000 in over payment of wages to employees—adjusted pay practices to ensure no future over payments• Coordinated 2-day Employee Benefits and Health Fair• Led effort to improve employee morale immediately after downsizing

Responsible for entire Human Resources function supporting over 100 manufacturing employees, advised management on Human Resources issues and assisted with Safety and Payroll functions of the organization. • Developed spreadsheets and reports to track attendance, turnover, anticipated job openings, headcount planning and key skills identification • Transitioned organization from a 5 day work week to 7 day work week 24 hours per dayo Increased staffing by 20 percento Increase communication flow between Supervisors and Managemento Recruited exempt and non-exempt employees to fill job openings• Re-designated exempt and non-exempt positions to ensure organizations pay practices were in line with Federal and State laws• Implemented 5S program along with Safety Manager which increased safety awareness throughout the plant• Participated in weekly safety meetings by providing workers compensation status updates, employee injuries/incidents and return to work procedures• Represented Company at Unemployment and Workers Comp Hearings • Coordinated the company college intern recruiting and summer hire program• Developed plant video to provide job applicants with a realistic job preview of actual work performed in an explosives manufacturing environment• Counseled employee’s and manager’s on LOA, FMLA, OSHA, ADA and workers compensation requirements • Conducted internal investigations to resolve complaints of harassment, discrimination or employee concerns

• Communicated with all levels of management to ensure compliance with federal laws and internal company policy • Represented Company at EEOC Complaint Investigations, Unemployment, Workers Compensation and Court Hearings; able to keep company’s loss to a minimum• Prepared special reports by collecting, analyzing and summarizing information and trends, such as employee turnover, OSHA recordable injuries, and headcount reports• Supervised 5 Recruiters tasked to hire 90 to 100 employees a week to support multiple Call Centers operating 24 hours per day 7 days a week• Provided performance management and disciplinary corrective action guidance to all Managers • Worked with all levels of management and internal clients to assess business issues and to develop executable HR strategies for addressing business needs • Managed the design, planning, research, development, implementation, and administration of various HR programs, policies, and processes to include re-writing of the employee handbook• Performed post-job offer employment activities to include employment agreements, and completion of I-9 verification form • Developed incentive programs to build effective teams, increase productivity, and ensure top-quality customer service • Coached hiring managers on performing behavior based interviewing • Assigned to Manila, Philippines as Director, HR for 90 days to assist in developing HR partnership with Operations; completed assignment in less than 60 days with full partnership; reassigned for another 90 days to recruit HR Department and staff 500 person call center• Created and conducted new hire orientation to make for a fun, enthusiastic and participative training class