Christopher Hiser Email & Phone Number

Bradenton, Florida, United States

Bradenton, Florida, United States

Build a lead generation program while educating homeowners about the benefits and savings of switching to solar at home

Remote

Manage a team of analysts and interns who are responsible for customer access to generics programs, chargebacks, RFP for new business Manage multiple queues in salesforce where internal customers request reports, price comparisons, substitution analysis, customer setup changes etc. Ensure the team adheres to all service level agreements for case turn arounds Oversee chargebacks to ensure write offs are kept to a minimum Work as a subject matter expert in the replacement of our current salesforce instance Develop processes to ensure pricing is updated for specialty units such as Oncology supply while new tool is being built Oversee corporate partnership accounts generic rebates Provide training on generics programs to new sales associates

Established market pricing for Generic drugs throughout the company portfolio Created end to end strategic pricing playbook for generic pricing team that houses all workflow/SOPs/General How to into single source repository Partner with Finance and Sales to model forecast and business plans Supervise and train junior analysts Develop various company gross profit initiatives. Enhancing both revenue and gross profit Employ the use of 3rd party dispensing data to make targeted leak campaigns for inside and outside sales Review industry analyst reports and metrics to identify and track key Marco trends Work closely various sales departments to develop and support key customer growth Develop and present monthly and quarterly business reviews with internal and external customers

Develop reporting in various tools SAP, Access, Vendavo Report and summarize monthly key performance indicators and actual performance vs business plan comparisons Utilize sourcing department to generate manufacture cost reductions and relocation of inventory Partner with inside sales to generate leak recapture campaigns Participated in testing, implementation, and recommendations for the new pricing tool (APEX) Work extensively with sourcing to acquire the best costs possible for our customers Partner with business intelligence department to automate existing reporting, create new reporting, and identify opportunities for future automation Assist Manager in identifying and developing key strategic initiatives

Norristown,Pa

• Balanced project budgets that spanned multiple years and had an overall capital budget of over $7M• Coordinated the Statement of Work for all contractors related to projects and Corresponded with Procurement department to ensure all employees and contractors had sufficient budgeting allotted to them for time charging• Generate project plans in Microsoft Project, compiling summaries at month end and projected the new quarter of funding needed so reviews with directors can captivate accurate information about upcoming development work• Established a coordination between PJM project managers and contract vendors to endure contract workers are assigned to the proper projects• Worked closely with project managers to ensure projects were on schedule and make adjustments as needed to the project plan and budget analysis• Maintained a positive working relationship with Procurement department to bridge the gap between IT projects and Procurement budget allowances.PMO Tools Admin• Manage timesheets of all ITS contractors on a weekly basis to ensure proper time entry• Exploited Microsoft Access and old SQL Project and Database Reporting Tool (PADRT) to produce a weekly timesheet report distributed to IT management that tracked all contractor time charging to ensure project and cost center budgets were being used effectively• Served as an integral part in the implementation of Yoh’s IQNavigator timesheet system

Norristown,Pa

Worked as an Intern in the Platform Operation group to help support the monitoring of several server clusters and track performance of these systems.

Coordinated incoming and outgoing customer vehiclesCheck-in customers for appointmentsWorked as a liaison between customers and service writersPicked up customer cars, as well as dropped then off after service was complete

Sold Snowboard Equipment/Clothing Worked with Point of sale system dailyHelped manage inventory

Helped create workspacesHelped monitor specific server values (CPU, RAM, hard disk space); AC2 project 05/2010 – 09/2010 Created Test ScriptsPerformed daily smoke testsReported test results on SharePoint calendar; Worked with Developers on Daily basisFocus on E-Mail notifications

Bachelor Of Science - Bs, Business Administration

Education record