Christopher Hoffman Email & Phone Number

Charlotte, NC, US

Chicago, Illinois, US

(Laid off due to a reduction in force.)Mentorship and Team Development: Actively mentoring junior team members, focusing on their professional growth and enhancing team collaboration.Strategic Leadership: Guiding complex digital transformation projects by creating clarity from chaos and turning overwhelming situations into harmonious journeys.Data Center.

Charlotte, North Carolina, US

• Plan and direct IT infrastructures, software/hardware deployments, and strategic operations across multiple locations. Prioritize and manage the technical services team to ensure appropriate solutions to clients.
• Credited with successfully migrating from on premise to Office 365 and exchange services.
• Enabled seamless execution of technical solutions via defined standards/procedures; drove the consistency and maintainability of existing applications and IT infrastructure.

Cherryville, NC, US

• Led and empowered a highly skilled technical team of engineers and desktop support personnel to propel the smooth running of day-to-day IT operations. Facilitated department leaders by implementing new technologies as.
• Steered the successful migration to Cisco network appliances, including VOIP systems.
• Provided thought leadership and technical oversight on all internal data center systems, remote sites, third-party vendors, and direct reports.
• Devised and developed project plans for all future initiatives in close collaboration with the company’s management.

Charlotte, North Carolina, US

• Assumed key accountability for building, managing, and supporting a successful support team to ensure seamless installation and maintenance of all data and communications hardware, including VOIP, AD-based LAN/WAN.
• Pivotal in designing and deploying a cutting-edge infrastructure, including a clustered Exchange, business applications, web hosting, WSUS patch management, load-balanced application and database servers, as well as.
• Facilitated all branches with state-of-the-art data center containing redundant power, communications, fire suppression, and cooling.
• Rendered exceptional technical and operational support to the IT group, including the management of a $3.2M budget.
• Led and successfully implemented a load-balanced terminal server environment from Server 2003 to 2008.

Charlotte, North Carolina, US

• Design, deploy and support multilayer networks for enterprise level clients such as: IBM, Lending Tree and Paramount Parks just to name a few.
• Responsible for growth planning and stability of Anti-virus, patch management (WSUS) and monitoring platforms utilized by internal and external clients.
• Designed, deployed and support shared VM platform to include multiple shared firewall, multiple VMware ESX servers and server management platform all coupled in an H.A. environment.
• Project manager for IBM partner program to include planning, platform design, deployment and support for all IBM partner projects. (Visio documents available upon request)
• Worked with Cisco based network and VOIP as well as Dell, HP and IBM server technologies.
• Responsible for support of various client platforms to include Windows 2000/2003 clustering, SQL, IIS, Exchange, virus protection, patch management (WSUS) and security (firewall policies and IDPS) utilizing firewalls.

• Provided full network, server and workstation support for corporate clients to include: Ace Hardware, Local City Hall/Chamber Of Commerce/Police/Fire and Rescue, along with five locations for Wilmington Drug Treatment.
• Designed, configured and supervised the installation of various security camera, card entry and access control systems.
• Oversaw the entire operation including all accounting functions, staff supervision, purchasing, inventory and the design of all corporate network infrastructures to include servers, workstations, routers, hubs and.
• Consistently handled dual roles and multi-tasks. Adept at managing ownership duties while maintaining an interactive, hands on role with the staff and clientele to ensure high levels of service and satisfaction..
• Designed a multi platform network for a large pharmaceutical company. Custom designed two data, two camera servers, and one phone server coupled with 65 workstations and 23 security cameras bundled with high speed.
• Implemented, oversaw and worked hands on in the sale, configuration, design and installation of a LAN/WAN infrastructure for Sylvan Learning Center.Custom designed, manufactured and installed all computer equipment.

Greenwood, SC, US

• Provided level three technical support for 1000+ external customers on all hardware, software and peripherals maintaining high level of customer satisfaction and proficiency.
• Designed, configured, installed and provided on-site training for proprietary ID badge and card entry systems.
• Performed data migration and software rollouts for all external card entry clients.
• Maintained all internal network and computer hardware including minor server administrator duties.
• Supervised, assigned tasks and monitored work for three level one and level two support technicians.