Christopher Holwill Email & Phone Number

Devonport, Tasmania, Australia

High level specialist advice in relation to Telehealth and Virtual Care solutions to enable Health ICT to continue to plan, develop and implement appropriate virtual care systems and infrastructure.Strategic direction and operation oversight for a team of Telehealth specialists in the implementation and delivery of effective and efficient virtual care initiatives.

Devonport, Tasmania, Australia

Provide leadership and direction to the Telehealth and Virtual Care systems support teams. This includeshuman resource management and the day-to-day management and coordination of operational demands, and training and support for users of Department of Health (DoH) Telehealth and Virtual Care systems.Contribute expertise to the development, planning, implementation and evaluation of policies andprocedures in relation to DoH Telehealth and Virtual Care systems.Participate in change management relating to system upgrades and implementation.

Burnie, Tasmania, Australia

• Assist with the development, implementation and evaluation of Telehealth Transformation project and its processes; and ongoing maintenance activities related to Telehealth business systems and support tools. • Develop and maintain strong working relationships with internal and external stakeholders.• Provide advice to clinicians regarding the suitability, advantages and disadvantages of Telehealth.• Provide support for the successful operation of Telehealth capability including training. • Assist clinicians and administration staff in the day-to-day delivery of clinical Telehealth consultations.• Redevelop protocols and a training framework for Telehealth activities in accordance with THS policy. • Maintain implementation guides, information sessions and support materials for the upscaled service usage. • Provide onsite training, support and troubleshooting for Telehealth in conjunction with IMTS and Telecare. • Liaise closely with IMTS in the development of Telehealth services, solutions and supporting materials. • Active participation in and contribute to the organisation’s Quality & Safety and Work Health & Safety processes,• Development and implementation of safety systems, improvement initiatives and related training.

Latrobe, Tasmania, Australia

• Aide in maintenance of patient information via Patient Information Management Systems.• Manage complex patient accounts in accordance with state legislation and corporate protocols.• Work with management at the project level to ensure expense plans are achieved.• Liaise with senior management on specialized debt management projects.• Respond to citizens’ complaints and engage with the public to build and maintain relationships.• Maintain integrity of general ledger, including the chart of accounts.• Analyse monthly balance sheet accounts for corporate reporting.

Devonport, Tasmania, Australia

• Executed customer transactions, including deposits, withdrawals, money orders and checks.• Coordinated daily cash reconciliation at a high-volume location.• Established rapport with new clients to increase satisfaction and loyalty.• Promoted all financial products by maintaining excellent service offering knowledge.• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.• Collaborated with the compliance department to eliminate procedural errors and margin breaks.

Sydney, Australia

• Directed and coordinated marketing activities and policies to promote products and services.• Collaborated with developers, advertisers and production managers to market products and services.• Preserved brand integrity by monitoring the consistency and quality of marketing content.• Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.• Created high-quality marketing strategy documentation, including product marketing briefs, FAQs and objection handling documents.• Initiated market research studies and analysed findings.• Directed the hiring, training and performance evaluations for marketing and sales staff and supervised their daily activities.• Developed new process for employee evaluation which resulted in marked performance improvements.

Rockaway, New Jersey, United States

• Oversaw daily office operations for staff.• Negotiated pricing with vendors regarding wholesale billing and marketing procedures.• Managed executive calendar and coordinated weekly project team meetings.• Oversaw inventory purchases, managed budgets and monthly Profit and Loss statements.• Performed accounts payable and accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.• Complied annual recommendations for end of financial year budgets.• Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.

Parsippany, Nj

• Originated, reviewed, processed, closed and administered customer loan proposals.• Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, USA Patriot Act, Privacy Act and Community Reinvestment Act.• Created strategies to develop and expand existing customer sales, which resulted in a 13% increase in annual sales.• Received “Employee of the Quarter” service award.• Developed and maintained relationships with local real estate agents.• Consistently led the department in the volume of sales closed per month.• Maintained strict confidentiality of bank records and client information.

Parsippany, Nj

• Managed a sales team of 7 Loan Consultants with varying experience and skill levels for the purpose of attracting new business.• Built relationships with customers and the community to establish long-term business growth.• Planned and directed staff training and performance evaluations.• Trained all new incoming sales team members.• Promptly resolved all customer requests, questions and complaints.• Supported the sales team in writing proposals and closing contracts.• Managed the highest performing sales team within the company.

Parsippany, New Jersey, United States

• Managed, planned, organised, and directed all employees, holding them accountable and leading by example.• Prepared and managed safety procedures in accordance with all Work Health and Safety guidelines.• Maintained and promoted a safe working environment.• Prepare and implemented action plans to ensure the service centre achieved planned productivity and Key Performance Indicators.• Completed company leadership training program.• Completed performance reviews each quarter, offering recognition, recommendations and training opportunities for professional development.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Honors History, Honors Accounting

Education record

Activities and Societies: Future Business Leaders of America, Soccer