Christopher Holze Email & Phone Number

Rincon, Georgia, United States

Winter Park, Florida, United States

This was a hybrid possition, I worked with teachers staff and students on any hardware or software issues with anything in the school. Worked on software configuration and deployment based on the departments needs. Researching and deploying computer solutions based on needs and request of client.Managed appointments with faculty,staff and students based on issues.Designed software deployments and imaging of all equipment through SCCM. Consulted with vendors when deploying new equipment to school's network.Learned school based software launchpad for managing user's profiles and classes.Assessed inventory of all computer equipment, worked with venders to purchase anything needed, from simple equipment to complex.

Portland, Oregon Area

IT support for the building and center across the nation. Work remotely to troubleshoot hardware and software issues. Train user's on use of programs, work with vendors to restore lost services from network to telecom scheduling. Help setup network devices on center's networks after sending new hardware to centers.

Portland, Oregon Area

This is mainly a field technician position to handle all troubleshooting tickets given. Issues would vary from simple hardware replacement to network troubleshooting MFP's and driver issues for Mac and Windows. Would install a variety of office equipment in a variety of business environments from law offices to colleges. Further developed time management skills for setting appointments for user's for trouble callsand installs. Learned how to troubleshoot a variety of printer's and copiers. Learned how to setup new devices on different networks and troubleshoot networking issues. Built on networking skills with wiring small businesses based on request. Developed VoIP skills with assisting with setup of phones and fax machines.

1000 Fulton Ave

Was on a rotating schedule from handling Walk-in center computer repairs to Faculty and Computer Labs software and hardware problems for both Mac and Windows systems. Also handled a call center roll with trouble shooting over phones an assortment of problems from software to hardware. Was in charge of managing student aids and training the proper way to troubleshoot issues and how to properly handle user's in person and over the phone. - Learned how to troubleshoot problems remotely with Bombgar Remote Access Software.- Developed troubleshooting experience with Banner, R25, GPMate and other campus related software. - Learned how to troubleshoot and repair Mac software and hardware issues.- Further developed troubleshooting all Microsoft Office applications.- Learned how to use power shell commands to fix mail accounts in Outlook.- Repaired and diagnosed many hardware repairs, from printers to computers on campus.- Gained experience in BMC Remedy Force Ticket System for computer incidents. - Unlocking user's accounts in Active Directory and setting up new student employees in our - department with group policies in AD. Managed Hofstra's portal with new user activation and management of e-mail and portal account.Imaged computers with SCCM.Moved user's computers to different departments on request's with setting up peripherals

261 West Main Street, Bayshore, Ny 11706

In charge of traveling to clients office to troubleshoot, repair and train clients on any new hardware they ordered through us. Ordered parts required for repairs and gave quotes to clients. Was in charge of Nassau Community College's repair requests of computers and printers. Letter of recommendation available on request. - Learned how to describe problems to clients.- Experience and learned troubleshooting process for hardware- Developed skills with TigerPaw for filing service order and completing paperwork- Scheduled appointments with clients for visits.- Developed more people skills and tech skills through jobs situations.

1097 Tulip Ave Franklin Square Ny 11010

Was in charge of delivery equipment to silent auctions, setting up the equipment and managing the labor with the floor plans to correctly set up a Wi-Fi network for the event. Would also stay full length of event for technical support and customer support if anything went wrong with any devices.- Learned how to handle clients with people skills to ensure no issues- Learned to handled high pressure situations and environments with calm demeanor- Acquired skills to handle on the spot repairs of equipment and trouble shooting skills- Experienced a variety of different jobs and responsibilities, from management to shipping -packages to office work- Configured computers for motion based software for Eye Click Corporation.- Acquired how to solder basic wires to chips, mostly on Logitech cameras- Set up Wi-Fi network for silent auctions of mobile phones by using floor plans of the venue- Monitored Wi-Fi network activity for any abnormalities in the area of event- Collected possible client info for mailing list for products of interest- Fixed software side problems and connectivity problems on some mobile devices- Acquired package management, inventory and shipping skills for sending and handling our products- Took inventory of our supplies on a daily basis- Letter of Recommendation Available on Request

Garden City

My position changed from shop assistant to laborer depending on what the department needed at the time. This was seasonal work.Shop Assistant- Was in charge of helping out the mechanics in the garage when they worked on the vehicles. Also helped take inventory, worked the cash register and helped with any odd jobs that needed to be done from painting to cleaning.Laborer- Assisted Mr. Didyk and the other laborers in all jobs pertaining to the Parks Department including maintaining Parks in Garden City, maintaining all flower beds, mowing and all outdoor work, etc.- Known to stay after hours to get more work done.- Learned how to manage, report, and receive inventory from shop store.- Acquired basic knowledge of mechanical tools and accessories.

Garden City

Audio Visual Aide- I was in charge of the distribution and set-up of media equipment for classroom presentations, seminars and large group presentations. Also moved equipment around campus and helped to solve any problems with any AV equipment.- Acquired repair skills for audio and visual equipment.- Assisted customers with delivery of equipment and any trouble shooting required.- Was in charge of managing schedules for repair or equipment setup.

Bachelors Of Science, Computer Security Systems, 3.34

Activities and Societies: Was on the Dean's List and Presidents List throughout college semesters up until graduation. Dean's list is.

Associates, Computer Information Technology, 3.4

Activities and Societies: Was Vice President of a college based organization at Nassau Community College. Was in charge of preparing.