Christopher Hope Email and Phone Number
Christopher Hope work email
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Christopher Hope personal email
Experienced IT & Cyber Security Director with a demonstrated history of working in the information technology and cyber security industry. Skilled in IT Infrastructure Management, Private Clouds, Hybrid Cloud, VMware, Cisco Networking, Storage Area Network (SAN), Endpoint Detection & Response, Email Protection, Phishing Simulation and Response, Security Incident & Event Management, & SOC as a Service. Focus on technical leadership and translating business needs into IT & Security service deliverables, both within an organization and for managed technology customers.
Mandiant (Now Part Of Google Cloud)
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Remediation AdvisorMandiant (Now Part Of Google Cloud) May 2023 - PresentMountain View, California, Us
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Senior Director Of It & SecurityOne Source Communications May 2020 - Feb 2023Greenville, Nc, Us· Senior leader of four teams across managed IT Services & Cyber Security services.· Mentored mangers in cross functional teams including Asset & Procurement, New Customer Onboarding, Managed IT Services, Security Operations, and Security Engineering.· Responsible for setting strategy & direction for IT & Security products, services, pricing, service levels, and staffing.· Worked in partnership with One Source CISO to build new revenue line for Cyber Security Incident Response in partnership with 3rd party Cyber Security Analysis company.· Ensured customer service and quality was a key focus for each team, and helped each manager develop KPIs and goals for their individual teams.· Analyzed service line profitability across all IT & Security Services. -
Director Of It Service DeliveryOne Source Communications Aug 2019 - May 2020Greenville, Nc, Us· Responsible for the overseeing the new customer onboarding and implementation team.· Led the team in building standard processes for service delivery, focusing on consistency, quality, and customer experience.· Introduced formal project management to the service delivery process, bringing in a new model for project tracking and customer communication.· Successfully led onboarding of the then largest ever managed IT customer account in scope and revenue.· Deployed project & case tracking in Salesforce, improving customer communication, standardization, and customer satisfaction.
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Director Of ImplementationLightedge Solutions Oct 2018 - Aug 2019Des Moines, Iowa, Us· Responsible for the overseeing the new customer onboarding and implementation team.· Led the effort to standardize the customer communication and project tracking efforts in Implementations.· Introduced the model of a fully independent customer Onboarding team to LightEdge. -
Engineering ManagerLightedge Solutions Oct 2015 - Oct 2018Des Moines, Iowa, Us· Responsible for the Onramp Access (aquired by LightEdge) Engineering and Implementations Teams.· Accountable for the stability and uptime of Shared Services and Internal IT infrastructure.· Project management and tracking for team completing on average 12 IT infrastructure projects per month.· Founding member of Change Review and Architecture Review Boards.· Guide new service deployment and training, taking IT service projects from vision to delivery.· Responsible for finding and executing on opportunities for automation and process improvement.
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Virtualization EngineerLightedge Solutions Jan 2013 - Oct 2015Des Moines, Iowa, Us· Server, Storage, Virtualization, and Network Engineer, supporting a multi-tenant datacenter environment.· Operating and supporting customers with HIPAA, HiTECH, PCI-DSS, SSAE16, SOC Type 2 & type 3, and SOX Compliance.· Managing systems from colocation to fully managed 7-layer stack.· New customer onboarding and architectural design responsibilities.· New product and service rollout including service design and documentation for NOC team.
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Systems EngineerCampbell Alliance Group, Inc. Jun 2011 - Jan 2013· Server, Storage, Virtualization, and Network Engineer in primarily Windows Server environment with Microsoft Active Directory.· Lync, SharePoint, Exchange, and Citrix XenApp Administrator.· NetApp and EMC Storage Administrator for SAN and NAS architecture.· DB Server Administrator with responsibility over all internal IT instances and databases.· Cisco Network Administrator with experience with ASA, L2/3 Switch, WLC, and APs.· Cisco VOIP Administrator on CUCM, CUC, CME, CUE platforms.
Christopher Hope Skills
Christopher Hope Education Details
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University Of PortlandElectrical And Electronics Engineering
Frequently Asked Questions about Christopher Hope
What company does Christopher Hope work for?
Christopher Hope works for Mandiant (Now Part Of Google Cloud)
What is Christopher Hope's role at the current company?
Christopher Hope's current role is Remediation Advisor with Mandiant (Now Part of Google Cloud) | Passionate Cyber Security Evangelist | Senior Leader with experience leading IT & Cyber Security Teams.
What is Christopher Hope's email address?
Christopher Hope's email address is ch****@****tcm.com
What schools did Christopher Hope attend?
Christopher Hope attended University Of Portland.
What skills is Christopher Hope known for?
Christopher Hope has skills like Leadership, Information Technology, Windows Server, Public Speaking, Cybersecurity, Private Clouds, Troubleshooting, System Administration, Enterprise Architecture, Business Continuity, Cisco Networking, Disaster Recovery.
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