Christopher Horacek Email & Phone Number

Us

Us

Us

- Propose, develop and maintain standard, procedures and performance requirements for the Enterprise infrastructure network environment. - Evaluate system designs, provide and implement recommendations to improve performance, productivity, functionality and decrease rework and duplication. - Create and maintain internal training materials, establish operational procedures and provide training to appropriate Regional IT staff. - Schedule installations, upgrades, configurations, and maintenance in accordance with established policies and performance levels. - Participate in writing, implementation and monitoring of policies, procedures and technologies to ensure Enterprise network security. - Participate in the design and review of new data deployments. Define and implement strategies for integrating data, voice and telephony technologies. - Coordinate network device configuration and management. Ensure that network devices comply with established policies, standards, licensing agreements, and configuration guidelines. - Support server and application development teams throughout project lifecycles. - Design, define and configure hardware and software backups and recovery procedures to ensure full network infrastructure recovery. - Ensures network infrastructure equipment data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. - Design and implement network infrastructure equipment with the highest degree of security to protect the business and clinical information of the organization.

Dallas, Tx, Us

· Worked with information security team implementing & distributing IT Policies · Reported to Regional IT management of Policy changes · Reported to Information Security Officer on controls implementation · Conducted quarterly reviews of Firewalls, Domains, Backup Media · Worked with regional IT & Corporate IS on reporting & mitigation of security incidents · Worked with Internal Audit supplying evidence of policy compliance

· Assisted in several ProBuild IT Projects: Email Migration, MPLS deployment, OneDesktop Testing, ProBuild Domain Migration · Deployed 7 sites on Centralized IP Telephony System (Cisco Call Manager) & Voicemail System (Cisco Unity) · Managed IP Telephony systems, voicemail system, phones, performed MAC's for IPT devices & users · Managed Company's Active Directory & Group Policies, DNS, DHCP and other network services · Managed Exchange Servers & email infrastructure and integrations with FAX, Voicemail, Mobile devices · Managed Blackberry Enterprise Server & supported mobile devices and users · Managed Citrix terminal servers, packaged software applications, and maintained Thin Client devices · Managed Electronic Document Management System (DocMan), Trained users on software/hardware · Configured & deployed: routers, switches, access points, serial terminal servers, print servers · Documented logical and physical network layout for Local Area Network and Wide Area Network · Supported wireless networks in all SBS Stores for laptops, handheld scanners and WiFi Phones · Implemented & maintained a statewide WAN connecting our branches to the Data Center · Managed company firewall & VPN for remote users & pointtopoint VPN networks · Provided assistance to helpdesk for troubleshooting of higherlevel engineering & operations issues · Trained helpdesk technicians in procedures & troubleshooting of our specific environment · Executed system backups on servers, maintained backup hardware and media

· Assembled personal computer systems for customers · Installed hardware/software for system upgrades · Serviced malfunctioning computer systems · Provided onsite service for networks, business systems and personal systems

· Loaded application software on new client workstations, rebuilt and serviced client workstations · Provided technical support, through the helpdesk, for end users problems · Helped support the company's Pointof Sale computer systems

· Answered Support Calls from users at all branch locations · Supported POS hardware

· Installed Category5, Category3, Coaxial, Fiber Optic, MultiPair Telephone cables · Terminated cables to wall jacks, patch panels, and terminal blocks · Tested performance of cable with digital testing equipment · Provided customer with AsBuilt Maps designating location and ID of all cable drops

Electronics And Computer Technology Engineering

Management Of Information Systems