Christopher Horst Email & Phone Number

San Antonio, Texas, United States

*Answer 20-30 inbound calls a day*Cancel policies*Take payments*Process cancelled checks/request reissues*Discuss claims/policy types*De-escalate

San Antonio, Texas, United States

Left: Looking for better work/life balance. <12 hour shifts.

United States

handles property claims virtually from home as well as traveling to loss sites that have been damaged by fire, water, weather or other unexpected events. Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages. Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy. Communicate empathetically with customers and help them through their claim process. Negotiate claim settlements with customers in accordance with business unit standard methodologiesLeft: Was hired to be on-site claims inspector, but role changed to 100% office work. Seeking a more physical role.

San Antonio, Texas, United States

Worked in an inbound call center environment to assist claimants: *Handled all contact with insureds and claimant to include phone, email and CCOM (claims communications). *Conducted proper investigation regarding liability in a timely manner. *Evaluated insurance policies and explained contract language *Substantiated legitimate claims and denied unjustified claims*Documented and recorded all contact with insured/claimant and presented reports to management. *Made payouts to settle claims.

San Antonio, Texas, United States

Worked in an inbound sales call center to assist customers:*Evaluate insurance needs in a consultative manner *Provide information on all products offered*Make recommendations and close new business*Upsell and add new business

San Antonio, Texas, United States

Worked as a cable/satellite installation technician for residential. I was provided a company truck for daily use and oversaw the safe keeping of the provided tools/equipment. I was required to climb ladders to install on roofs as well as be able to work in small spaces such as attics.

Screen passengers departing from San Antonio International Airport. Ensure compliance with directives and policies for carry-on baggage and personal items. Additionally...* Function as Lead Agent and assign agents to specific posts and coordinate schedules and breaks. *Perform daily calibration of metal detecting equipment and perform minor maintenance.

San Antonio, Texas Metropolitan Area

Assisted members with locating items and completed cash, check, and credit card sales transactions.

San Antonio, Texas Metropolitan Area

Assisted members with locating items and completed cash, check, and credit card sales transactions.