Christopher Hoyle Email & Phone Number

Suitland, Maryland

Responsible for monitoring and maintaining Windows and Citrix Servers which includes 10,000 user base and more than 300 plus applications.Windows 10 image lead. Including upgrades, patching, policies, and application management. Specialized in stakeholder collaboration for QA application testing and deployment within Windows 10, Windows 7 Xendesktop based systems. Publishing Applications, Content and Desktops to users in Citrix Management Consoles.Performs tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management.Maintain multiple vDisk images to support all needs of Census VDI.Coordinated with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives.Reviewed and deployed new Citrix patches and software updates according to best practices.Anticipated, mitigated, identified, and resolved hardware and software problems on Citrix servers and client access software.Collaborated with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.Implemented monthly patches to the servers suggested by Microsoft.Performed Citrix Farm and server health checks on regular basis.Resolved various issues related to Citrix resource manager, Printers etc.Creating a test Environment in Citrix or VMware for Production Team to test their applications.Participated in and supported capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.Support Census customer needs. Environment: Citrix XenApp 7.15, VMware 6.5, Windows Server 2008 R2 & 2012, Citrix PVS 7.15, Citrix XenDesktop 7.X, Microsoft AppV 5.1, Windows 10

Us Census Bureau

Responsible for monitoring and maintaining Windows and Citrix Servers which includes 10,000 user base and more than 100 plus applications. Publishing Applications, Content and Desktops to users in Citrix Management Console. Performed tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability and security including file system and database configuration and management. Coordinated with network engineering, business application, and database administration functions to implement Citrix systems that utilize industry best practices to meet corporate objectives. Reviewed and deployed new Citrix patches and software updates according to best practices. Anticipated, mitigated, identified, and resolved hardware and software problems on Citrix servers and client access software. Collaborated with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability. Implemented monthly patches to the servers suggested by Microsoft. Performed Citrix Farm and server health checks on regular basis. Resolved various issues related to Citrix resource manager, Printers etc. Monitored Citrix server’s health by using Citrix Edge Sight. Creating a test Environment in Citrix or VMware for Production Team to test their applications.Participated in and supported capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.Support Census customer needs. Environment: Citrix XenApp 6.5, Citrix XenDesktop 5.5, VMware 5.0, Windows Server 2008 R2

Office Of Inspector General, Dod

Department Of Justice- Civil Rights Division

Department Of Justice- Justice Managment Division