Assisted in the company's inception.Maintaining company's bookkeeping records.

Helped individuals better their English skills through practice and instruction.

Performed claim audits to ensure members were being billed appropriately by the medical providers and that the correct amount of money was being allocated to the member’s deductibles and out of pocket expenses. Reviewed claims for clerical errors to be sent back to claim adjusters for reprocessing when an error was identified according to SOPs and state laws.Followed Standard Operating Procedures (SOPs) when addressing member concerns and quoting member benefits according to their specific policy and state laws.Investigated and relayed to the customer why a procedure or medical need was denied by their policy and what steps needed to be taken to resolve the issue. Guided members through their healthcare plans within one of the largest health insurance companies in the U.S.

Performed Sarbanes-Oxley compliance audits at the Washington, D.C. headquarters and London office.Maintained process narratives and interacted with business unit personnel to identify business process risks, develop tests to evaluate the adequacy of controls and provide recommendations for new controls.Planned and performed financial and ad-hoc audits.Assisted with developing and maintaining the annual internal audit plan.Reviewed the completeness and accuracy of the company’s internal financials, Board of Directors packages, press releases, as well as 10-K and 10-Q filings to the SEC.Assisted in due diligence of potential acquisitions and post-acquisition balance sheet audits.Assisted in the implementation testing of new software and software upgrades as well as SOC 1 reviews for control deficiencies and ensured company processes met the defined user considerations.Maintained an audit trail of updates to accounting critical software and ensured updates were approved and agreed to the update plan.Obtained energy use from all offices as well as gas mileage from sales and research personnel in order to calculate the company’s estimated operational CO2 footprint.

Posted vendor invoices, corporate credit cards, and employee expense reports.Worked with department heads to ensure purchased items were properly approved and did not exceed the approved departmental budgets.Posted cash receipts and processed monthly billing and one-time credit card charges to customer accounts.Worked with customers and vendors to identify and resolve billing discrepancies.Supervised one accounts receivable specialist.