Christopher Husnick Email & Phone Number

Woodbury,Mn

Hudson, Wisconsin

Greater Minneapolis-St. Paul Area

Project Management Dedicated project management resource for 12 programs which due to our success expanded to $5M medical growth and 18 additional part numbers in 24 months. Created project plans to hit key milestones and managed risk resulting in 4 on time production launches in 12 months.  Lead and facilitated global cross functional teams to achieve program objectives resulting in increased profit and revenue for multiple manufacturing facilities.  Maintained timelines and project data accuracy for over 50 projects simultaneously to ensure engineering resources were efficiently allocated and prioritized to align with business objectives.  Generated $100,000 in additional sales by reaching out to existing customers who haven’t placed orders in 2 plus years.  Created key performance indicator reports to allow management and sales to make informative decisions based on business needs.  Managed customer MOQ, pricing, and revision levels to ensure profitability and customer satisfaction.  Drove APQP activities (advance product quality planning) for timely completion. Coordinated raw material and tooling setup with manufacturing plants and vendors resulting in 20% more on time deliveries.  Managed sample tooling, sample parts, and production invoicing. Supported engineering staff by generating ECOs and other duties as assigned. Works with BDMs, sales, and customer to review forecasts and develop budgets and internal forecasts.Customer Service Support Served as escalation path for customer service regarding invoicing, deliveries, and product quality. Created and implemented standard process instructions to increase CSR efficiency.  Trained and supported CSR’s to proficiently and independently complete all assigned tasks.

Greater Minneapolis-St. Paul Area

 Effectively communicated key information to global cross functional teams and customer to establish rapport and maintain long term relationships. Resolved customer conflict. Processed, maintained, and scheduled purchase order delivery. Coordinated expedites, cancellations, and rescheduled purchase orders.  Processed quality notifications and return merchandise authorizations.

Forest Lake, Mn

1st Assistant Department Manager (January 16, 2012- December 02, 2013)  Interviewed and hired new team members within the hardware department to increase sales and customer satisfaction. Professionally managed and scheduled a team of employees to satisfy business needs and payroll requirements. Lead bi-monthly department meetings to discuss upcoming events, new products, and techniques to increase sales and customer service.2nd Assistant Department Manager (August 8, 2010-January 16, 2012)  Completed merchandising tasks assigned by corporate to ensure customer satisfaction.  Mediated and resolved employee and customer disagreements. Competently trained new employees to use company software and resources to provide excellent customer service.