Christopher Ignacio, B.Sc., Cet Email & Phone Number

Calgary, Alberta, Ca

Responsible for maintaining and ensuring the accuracy, quality, and integrity of electrical distribution structures and facilities data within the AMFM model, Field View, and Single Line Diagram systems.Create, modify, and rescale data records in AMFM and Field View including detecting, correcting errors in design models and data records, and ensuring consistency in electrical infrastructure and equipment deployed by FortisAlberta Inc.Maintain AMFM land base files and data index shapes; enter third-party temporary land base information. AMFM database queries and spreadsheets (e.g. generate month-end reports for customer counts, line stats, pole stats, line patrol, line patrol detail, total PRU assets by vintage, joint-use information for billing, Alberta 1-Call underground locations, PRU salvages).Refreshable spreadsheets to detect problems with AMFM data as well as for specific users (e.g. Protection and Control group for a listing of protective devices; Standards for a listing of structures; Planning for a list of line number in use).Shape reporting (e.g. reporting specified inventory within defined boundaries (e.g. municipalities, Service Points, First Nations, urban areas). On-going end-user support to users of Operational Plotting, troubleshoot plotting issues, test changes to plotting, and create display controls for customized maps.Prepare detailed drawings using alternate graphical software specific to project requirements.Transform standard structure drawings into 3-D drawings using computer-based drawing programs.Developing and maintaining all new or existing 3D drawings for the Standard Structure drawing.Develop and deliver training courses/materials/programs for AMFM and Field View end-users and to provide on-going technical support to AMFM and Field View users. Continuously develop and update standards documentation for 3-D drawings and standard structure drawings.

Calgary, Ab, Ca

Responsible for installing, repairing, maintaining SMART’s products and related equipment for education, government and military applications.Diagnoses cause of electrical problems for the purpose of identifying equipment and/or systems repair and replacement needs.Identifying repair and/or replacement needs; assisting skilled trades; and providing necessary information on the proper uses of the equipment.Repairs electrical components and/or systems for the purpose of maintaining products and facilities in a safe, comfortable and operating condition.Prepares documentation (e.g. repair status, reports, safety logs, etc.) for the purpose of conveying information and/or providing supporting materials for requested actions.Procure remote technical support to customers and resellers over the phone and documenting the steps used to provide support.Performs routine and preventive maintenance for the purpose of ensuring the ongoing functioning of electrical systems.Communicate procedures and demonstrate proficiency in managing escalated issues to resolution.Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items to complete the necessary installation/repair.Informs personnel regarding procedures and/or status of work orders (e.g. changes in codes, reports deficiencies, technical support/training, etc.) for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with health and safety regulations.Responds to emergency situations during and after hours as needed and/or assigned for the purpose of resolving immediate safety concerns.

Responsible for the operational integrity, maintenance and support of IBM hardware and software in customer accounts spending the majority of time using technical knowledge to analyze complex problems in the areas of hardware/software installation, migration, and operational services using existing techniques and specialized tools for the identification and resolution of hardware situations in the customer environment. Assigned to accounts for system support and act as a technical interface to customers for hardware and software services activities including systems assurance, installation planning, account management, systems problem determination, discontinuances, system upgrades, relocation, database administration, backup and recovery, and diagnosis for IBM and non-IBM systems.Informed customers of basic solutions and services alternatives, i.e., network management, performance and tuning and capacity planning for customer platforms, as well challenging the validity of and making recommendations for improving the processes and procedures used for services delivery.Procured ARINC Airport Systems account located in the Technical Operations division of the Calgary Airport Authority’s Information Technology & Telecommunications department responsible for installation, repair and maintenance of over 240 IBM desktop workstation PCs and some 1488 peripheral devices.Maintenance, upgrades, deployment, design, remote support and implementation for ARINC’s PC-based Integrated Multi-Use Environment (iMUSE) system.Responsible for the maintenance of the CAA’s Common Use Terminal Equipment (CUTE) server room enabling passenger handling staff to connect to the respective airline’s host systems (or local DCS - Departure Control System) at any time.Responsible for the installation, repair and maintenance of CAA’s BCM PC Computer-driven Common Use Self-Serve (CUSS) kiosks. [75 Kiosks at YYC]

Thorofare, Nj, Us

Responsible for installing, maintaining, and servicing Electronic Article Surveillance (EAS) and Closed Circuit Television (CCTV) equipment.Installation, tuning and trouble-shooting of Radio Frequency (RF) devices such as analog Transmitter and Receiver antennae, digital Transceiver antennae and electronic RF-emitting deactivation units.Installed and maintained CCTV devices such as cameras (interior/exterior), fixed, microprocessor controlled pan-tilt-zoom, covert, various camera mounts and enclosures, hanging public-view monitors, programming digital recorders (DVMRe), simplex/duplex muliplexers, time-lapse VCRs, building and mounting of AC/DC power boards, data signal distributors, hubs, routers, network interfacing and KTD-405 Keypad interfacing.Industrial Cabling (RG59 FT4 / RG58 FT6 Coaxial cables, shielded 18/2 and 16/3 power cables, Cat5/5e networking cables) for IBM, Canadian Tire, Safeway Canada Ltd., Shopper’s Drug Mart, Winners, and various other corporations.Skilled in the operation of industrial equipment such as rough-terrain (Skyjack 7027) and slab type electric scissor lifts (Genie GS-1930 25’, Skyjack 4626/3220 32’). Specialized instrumentation such as a portable 100 MHz oscilloscope, grid dip meter (frequency counter), deactivation verifiers (DV1000), PDA-based software for digital signal processing (DSP) systems and 75-ohm termination LCD monitors.Worked on construction sites involved in the final decision-making of permanent device locations in collaboration with project managers and general contractors to ensure concise installation of equipment by updating and revision of structural and electrical diagrams, blueprints and schematics.Independent office work including scheduling, organizing service calls and installations, bookkeeping, expenses, stock requests, airline bookings and maintenance of storage facilities. Provided technical support over the phone to rectify trouble calls and administer remote systems assistance.

Bachelor Of Science (B.Sc.), Electrical, Electronic And Communications Engineering Technology/Technician

Bachelor Of Science (B.Sc.), Physics

Diploma, Respiratory Care Therapy/Therapist