Currently contributing to enterprise migration from Service Management Automation X (SMAX) to ServiceNow while utilizing JavaScript and workflow automation. Contributing in automating ServiceNow ticket requests, enhancing the efficiency of digital transformation service handling. ServiceNow initiatives are projected to increase service request solution rate by 5% and interaction rate by 25%.

Contributed to code reviews for two predictive models at Newport News Shipbuilding, driving efficiency and reducing attrition, leading to significant time savings for the company.Partnered with Business Relationship Managers in the Business Transformation & Technology Division, utilizing Agile methodologies to implement cutting-edge technology solutions through iterative requirements gathering and strategic Business Case Document enhancements.Streamlined and optimized the organized departments of 1,000 Epics to increase Azure DevOps usage and boost project management efficiency across departments.Leveraged SmartTrack to spearhead IT Asset Management (ITAM) initiatives, delivering approximately $20,000 in financial savings through strategic resource allocation and cost reduction.Engaged in daily stand-ups with two high-performing Scrum teams, gaining deep insights into agile project management, fostering collaboration, and contributing to successful project outcomes.

Supervise over 1,000 VCU Club Sport participants and ensure that each participant is going about their sport activity in a safe and organized manner.

Assist VCU Computer Science students during their lab sessions. Aid over 100 students in the Introduction to Programming course in understanding computing fundamentals, algorithm analysis, and programming concepts.

Assist over 20 VCU Honors College students in their Rhetoric writing course. Provide constructive feedback on written assignments, fostering improved writing skills among students working on their 14-page minimum final essays.