Christopher Isaksen Email & Phone Number

Provo, UT, US

Pleasant Grove, Utah, United States

Provo, Utah, United States

• Utilize APIs and web scraping within Qualtrics/Handshake to transfer and communicate data
• Develop in Python and MySQL to collect/push information end-to-end through 5 interconnected systems
• Conceptualized, developed, and implemented an efficient reporting system for shift leads, resulting in a substantial 70% reduction in time required for shift reporting
• Lead daily Scrum meetings and supervise a team as a shift lead, ensuring smooth operations, coordinating schedules, and addressing any operational challenges
• Collaborate with management to streamline business processes by creating and managing projects

Woodstock, Georgia, United States

• Employed targeted cold-calling techniques, including market research and personalized pitches, to secure new clients, resulting in a substantial 25% increase in business
• Collaborated closely with stakeholders to ensure alignment with client acquisition goals, demonstrating a proactive approach to client engagement and business growth
• Handled customer service requests in an orderly manner to demonstrate cohesion as an extensive team
• Produced, evaluated, and updated 35+ customer accounts daily (scheduling, invoices, work-orders, etc.)
• Utilized end-to-end business and customer relationship management systems to organize client accounts

Provo, Utah, United States

• Strived for strong customer-store relations through customer support
• Took initiative to improve cleanliness/organization in 3 areas of sales floor
• Performed team communication as member of diverse sales team including over 15 personnel
• Identified solutions to customer complaints and questions
• Utilized report writing to facilitate communication between shifts

Provo, Utah, United States

• Prepared 40+ rentals daily for customers and explained proper use and safety techniques
• Improved customer relations by providing fast/convenient services
• Examined rental equipment daily to ensure safety and on time service delivery
• Collaborated with teams of 4-5 members to manage high-traffic shifts
• Developed team building through extracurricular activities

Kennesaw, Georgia, United States

• Ensured smooth operation of gym with emphasis on customer communication and satisfaction
• Organized climbing scenarios to teach the critical importance of teamwork and problem-solving, while concurrently interacting with 25+ youth weekly
• Provided training, encouragement, and advice to climbers of all-ages to advance relevant skills