An experienced multi-line/multi-state claims professional with strong administrative skills. Capable of prioritizing and performing multiple tasks including claims management, staff development, case resolution, and customer service. This, coupled with superior analytical skills, will bring value to your organization in the areas of: - Hire, train, evaluate, develop, and manage direct reports - Supervise and direct claim service activities of team members while ensuring compliance with company procedures - Evaluate staff performance and recommend salary changes - Coverage analysis - Timely claim settlements while meeting service standards - Litigation Management - Customer serviceProfessional Highlights:Staff Supervision / Management o Experienced in hiring, training, coaching, managing, and evaluating staff members o Capable of effectively administering policies and procedures to meet company standardsAnalysis o Possess thorough understanding of policy language and endorsements to verify coverage o Able to effectively analyze and apply liability, damage, and contributory negligence issuesProvide continuous feedback and training to staff members o Develop and administer training modules to staff, increasing their knowledge and improving their skills o Facilitate staff meetings that promote a healthy discussion of claim issues, promote process improvements, while increasing individual ownership and team morale o Communicate and promote company initiatives that increase quality claim handling
Listed skills include Litigation Management, Professional Liability, Liability, Claims, and 25 others.
