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Christopher Black is a Managing Director in Deloitte's global engineering practice, with deep industry expertise delivering operational excellence, engineering world-class solutions, and collaborating to accelerate enterprise-wide change and transformation programs. He leads with unwavering integrity, intellectual curiosity, and a strong work ethic – all characteristics that he cultivates among his colleagues.A tenacious and effective digital transformation enabler, Chris has extensive experience partnering with senior executives to enable business outcomes by shaping and implementing: - large-scale Application and Infrastructure transformations - multi-region cloud and datacenter operating models - strategic cost optimizations - global outsourcing and supply chain initiatives - merger, acquisition, and business integration programsChris leverages his experience across the Americas, UK / Europe, and Asia-Pacific to "make it happen" for his clients, with primary focus in the banking and financial services sector. He possesses highly developed strategic planning, execution, program management, and communication skills, and is comfortable managing a significant number of competing demands concurrently. Skilled at assembling successful teams and leveraging the experience of self and others to achieve goals, his passion for diversity and inclusive leadership are an essential element in his personal and professional development.Please feel free to message me about your organizations cloud and infrastructure transformation needs. I welcome the opportunity to have a discussion and connect.Specialties: business and IT strategy alignment; technology and operating model transformation; cloud, data center and managed services; merger and acquisition; commercial design; supply chain rationalization; business case and cost-containment; end-user services modernization; project and portfolio management; ITIL / IT Service Management optimization.
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Managing Director, Cloud EngineeringDeloitte Consulting Jan 2022 - PresentWorldwide, OoAs a Managing Director in Deloitte Consulting's cloud offering, I partner with organizations to help them achieve their data center, cloud and modernization strategies at enterprise scale. Driven by client needs, I help to crystallize the problem statement and desired business outcomes, define the strategy and roadmaps to achieve those outcomes, and deliver programs of work to expedite the realization of true business benefit. I am able to leverage a deep portfolio of skills, expertise and resources within our industry-leading offerings, to deliver holistic and meaningful transformation for organizations in the banking and financial services sector.
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Cloud Engineering, Deloitte Consulting LlpMbo Partners Sep 2019 - Jan 2022Ashburn, Virginia, UsAdvising clients on successful strategies for Cloud, data center and technology operating model transformation. Leading firms through transformative IT infrastructure initiatives while helping them simplify the consumption, management and delivery of highly complex global IT services. -
Managing Director, Global Infrastructure Service Delivery And Enterprise PmoMoody'S Corporation Apr 2015 - Jul 2019New York, New York, UsLeadership of the Global Infrastructure Service Delivery organization with 30 full time employees and a $30M managed services operation of ~300 staff. Delivering a $50M portfolio of strategic projects annually, led business relationship management with Moody’s Analytics, and operationalized the Moody’s IT Service Portfolio Management framework. Developed the IT Integrations practice for pre-acquisition due diligence and post-acquisition business enablement, and championed the transformation of the NTT Data managed services contract through a 5-year renewal, incorporating automation targets, and year-on-year SLA / SLO improvements with price erosion.Assumed leadership of the Moody’s Analytics Cloud Program upon joining Moody’s in 2015, working collaboratively across the IT organization and business stakeholders to course correct and recalibrate to focus on maximizing the business value whilst achieving annual cost savings / avoidance targets. The 5-year Cloud roadmap continuously evolved but met key program milestones, with >50% of workloads in AWS / Azure, 5 of 8 datacenters closed, 800+ users Cloud enabled, and >40,000 instances spun up (of which an average 10% remain active). Worked in partnership with the business to transition the program from Waterfall to Agile (Scrum), operationalized the “optimization factory” to manage consumption, and industrialized Cloud services on-boarding.Fiscal responsibility for a $125M Infrastructure Services budget, accountable for technology strategy for our products and services, and strategic alignment of business relationships through the intake of all new demand and execution of our project and service portfolios. Measured by ability to deliver on-time, within customer expectations, and within budget, whilst continuously driving the delivery teams to innovate and work differently through our transition to an Agile Virtual Teams operating model. -
Director, Global Head Of Infrastructure Shared Services / Wintel AmericasDeutsche Bank Sep 2011 - Apr 2015Frankfurt Am Main, Hessen, DeReporting to the Managing Director, Global Head of Infrastructure Service Operations, initially led the Americas Wintel Operations team with responsibility for ~250 full-time and managed services staff supporting Windows Server and VMWare Infrastructure, achieving >90% SLA compliance, zero self-inflicted incidents, and 100% security compliance. Successfully deployed an ITIL aligned risk mitigation and operational governance framework across Infrastructure Operations, before being promoted to Global Head of Infrastructure Shared Services to lead a number of large scale technology and managed services transformation initiatives in a Change portfolio exceeding €50 million, including Deutsche Banks Patch Management Program and support for the multi-billion-dollar IT Outsourcing transition to HP Services (Project Nucleus). -
Vice President, Head Of Service Transition AmericasDeutsche Bank Apr 2007 - Sep 2011Frankfurt Am Main, Hessen, DeReporting to the Director, Global Head of Service Transition, led Americas Provisioning team and the Global Strategic PMO to deliver an average portfolio of 300-400 active provisioning requests and a €30 million strategic projects portfolio. Global lead for the design and ongoing optimization of the Global End to End Provisioning process (E2E), which deploys >€50 million of datacenter infrastructure annually, to a >90% on-time delivery KPI. Successfully completed a €90M EMC Storage technology refresh project in my first year with Deutsche Bank, enabling the transition from lease to lower cost CapEx procurement models.
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Service Delivery Program Director, Business Service Management (Bsm) PracticeMycroft Nov 2005 - Apr 2007Saint Louis, Missouri, UsReporting to the BSM Practice Principle and Mycroft CEO, developed project management and client engagement practices for Mycroft and managed all customer execution for Mycroft BSM Practice. Contributed directly to the revenue stream by providing pre-sales support, customer solution design, and managing the client delivery portfolio within business case and profitability targets. In particular, led successful ITSM Implementation programs at DaimlerChrysler and The Guardian Life Insurance Company of America, as follows:1. Guardian Life Insurance - led the $5M IT Operations Excellence (ITOE) Change Program at Guardian in New York, primarily focused on the design and implementation of a strategic IT Service Management operating model for the Infrastructure Operations organization. Conducted an Infrastructure Capability Maturity Model (CMM) assessment then architected and executed a wholesale people / process / technology transformation to bring their maturity ratings from "ad-hoc" to CMMI Level 3+ across the ITIL disciplines of Incident / Problem / Change / Configuration Management. Personally accountable for ensuring all contract targets were met and the successful transition of Guardian's technology operating model.2. DaimlerChrysler - led the $1M onsite client Program for in DaimlerChrysler's Detroit facilities, primarily focused on the pilot and implementation of a business application mapping and discovery platform. Conducted a manual evaluation of DaimlerChrysler’s technology and business application footprint to “blueprint” the environment, then successfully implemented the scanning engine and data repository solution, before successfully completing discovery based application modeling for 10 critical platforms. -
Director, Head Of Infrastructure And End User AmericasInforma Jan 2002 - Nov 2005London, GbReporting to the Informa Group CIO, and responsible for a $25M IT infrastructure engineering and operation in the Americas. Successfully delivered on a portfolio of strategic board-level Infrastructure and End User programs including a $4.5M Active Directory consolidation and several acquisition integrations, including the Taylor and Francis and CRC Press integrations, realizing multi-million dollar operational efficiency saves. Directly engaged in pre and post sales customer support on the business side, and technical lead for the delivery of high availability hot site business recovery architecture based on EMC2 storage solutions (published article references below):http://www.computerworld.com.au/article/25948/ip_storage_spans_wan/?fp=4&fpid=18http://www.computerworld.com.au/article/30804/emc_display_self-provisioning/ -
Deputy It Director / Group It Program ManagerInforma Apr 2000 - Jan 2002London, GbReporting to the Informa Group CIO, and accountable for the successful delivery of group-wide Infrastructure Change programs, including the ongoing operational efficiency programs resulting from the IBC Group Plc and Lloyds of London Press merger. Serving as Deputy IT Director, also the engineering lead for a £10million SAP deployment, a £5million hosted datacenter migration, and the global consolidation of ~5,500 users to a centralized Microsoft Active Directory and Exchange Server solution.
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Information Technology ManagerInforma Feb 1997 - Mar 2000London, GbReporting to the CEO of Informa Australia Pty Ltd, managed all aspects of IT strategy, server infrastructure, and desktop operations for the Australian branches. Provided the technology platforms enabling the growth of the Australian subsidiary business from 25 staff in 1 office, to over 200 staff across 3 WAN connected offices. Directly supported customer engagement on the business side, whilst leading the safe transition of the Asia Pacific branches through Y2K rollover.
Christopher J Black Skills
Frequently Asked Questions about Christopher J Black
What company does Christopher J Black work for?
Christopher J Black works for Deloitte Consulting
What is Christopher J Black's role at the current company?
Christopher J Black's current role is Managing Director | Deloitte Consulting LLP.
What is Christopher J Black's email address?
Christopher J Black's email address is christopher.black@db.com
What is Christopher J Black's direct phone number?
Christopher J Black's direct phone number is +121255*****
What are some of Christopher J Black's interests?
Christopher J Black has interest in Cooking, Rugby, Snorkeling, Snowboarding, Team And Individual Leadership, Cycling, Standards Based It Management, Golf, Business, Mountain Biking.
What skills is Christopher J Black known for?
Christopher J Black has skills like Project Management, It Service Management, Information Technology, It Strategy, Risk Management, Itil, Vendor Management, Program Management, Infrastructure, Data Center, Incident Management, Change Management.
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