Christopher G. Email & Phone Number

Beaverton, Oregon, United States

Beaverton, Oregon, United States

North America - Brand Marketing Operations | Program Manager | Nike Run Club and Nike Training Club Apps

Seattle, Washington, United States

Brand Marketing

Seattle, Washington

Marketing Operations

Seattle, Washington

As a content manager for Nordstrom.com, I maintained site content and structure within our content management tool. I effectively communicated with digital merchandising and creative teams on key site performance metrics and user experience considerations to drive improvements to content and categorization strategies. Additionally, I built positive partnerships with project managers, site developers and designers to ensure compatibility between processes and systems is key in my role. I also translated customer needs into effective, valuable solutions and communicated to various partners.

Greater Seattle Area

As a Site Coordinator for Nordstrom.com, I supported the website by managing facets of a content management tool including keywords, images, and publication for products. My area of responsibility was in Men's Trend. I worked to ensure products were prepared in ways to maximize the customer experience. Also, I planned and facilitated projects as well as collaborated with peers and leaders to ensure project outcomes aligned with priorities and direction.

Greater Seattle Area

In Site Coordination at Nordstrom.com, I supported the website by managing facets of a content management tool including keywords, images, and publication for products. I also executed projects assigned by Site Coordinators and prepared online styles for sales/promo events.

Downtown Seattle, Wa

As a Customer Service Specialist at Nordstrom.com, my daily responsibilities required me to personalize and relate to the customer in a way that signifies their importance as an individual. I simultaneously navigated multiple software applications and technologies to service customers, resolve customer service inquiries, such as assisting customers with exchanges and replacement orders, process customer financial adjustments, order tracking and locating merchandise. Also, I worked to provide customers with critical product information that ensures the proper fit and customer satisfaction.

Bellingham, Washington Area

Delivered presentations and workshops to Dr. Tara Perry's Communication students.Networked with community partners on behalf the professor.Coordinated events for students and community members.Assisted professor with updating social media and maintaining personal webpage.Developed curriculum and evaluated student work.Took a variety of training courses in WordPress, Canvas, video editing and other technologies.