Christopher Sharkey Email & Phone Number

New York City Metropolitan Area

Senior workers compensation adjuster managing claims portfolios of varying complexity, developing and implementing strategies to achieve equitable resolution, reduce exposure, and devise return-to-work programs. My broad industry experience, multi-state licensure, and advanced designations, combined with a positive attitude, flexibility, and strong communication skills will enable me to quickly hit the ground running and deliver results for my next employer. A high performer… Show more Senior workers compensation adjuster managing claims portfolios of varying complexity, developing and implementing strategies to achieve equitable resolution, reduce exposure, and devise return-to-work programs. My broad industry experience, multi-state licensure, and advanced designations, combined with a positive attitude, flexibility, and strong communication skills will enable me to quickly hit the ground running and deliver results for my next employer. A high performer with strong technical knowledge, I have expertise assimilating data, investigating claims and coverage to establish factors of loss, and delivering reserve analysis and loss reports in compressed timeframes. Show less

New York City Metropolitan Area

In this role, I managed workers’ compensation claims for Genesis Healthcare and FCR ManorCare, nationwide providers of skilled nursing and long-term care with 400 and 500 locations (respectively).Highlights included: ▶︎ Prioritizing high volume claims in line with best practices for strategic accounts.▶︎ Earning QOP bonus for meeting/exceeding quality KPIs.▶︎ Obtained 98% on most recent branch audit (2020). ▶︎ Achieved 3-point contact in ≤ 24 hours on 99% of… Show more In this role, I managed workers’ compensation claims for Genesis Healthcare and FCR ManorCare, nationwide providers of skilled nursing and long-term care with 400 and 500 locations (respectively).Highlights included: ▶︎ Prioritizing high volume claims in line with best practices for strategic accounts.▶︎ Earning QOP bonus for meeting/exceeding quality KPIs.▶︎ Obtained 98% on most recent branch audit (2020). ▶︎ Achieved 3-point contact in ≤ 24 hours on 99% of cases.When I moved into this role, I took over a full pending and implemented actions plans to move files to closure. I examined technical data from multiple sources and integrated with findings from interviews and investigations to determine coverage, compensability, subrogation, and benefits. During my tenure, I:• Cultivated rapport with patients, providers, attorneys, and other vendors.• Attended settlement conferences, pre-trials, and trials.• Calculated and established appropriate reserves based on financial exposure. • Evaluated claims for fraud, negotiated settlements.• Prepared large loss reports for internal/external audiences. Show less

New York City Metropolitan Area

In this position, I managed end-to-end-processing of level 1 product liability and bodily injury claims for the DePuy/Stryker hip replacement product recall, providing high-touch client service as part of the billion-dollar settlement for Stryker ABG II hip stem or Stryker Rejuvenate implants. Liaising between claimants, providers, and attorneys, I managed reimbursement in line with special handling instructions (SHI) and risk mitigation needs, resolving claimant issues expeditiously… Show more In this position, I managed end-to-end-processing of level 1 product liability and bodily injury claims for the DePuy/Stryker hip replacement product recall, providing high-touch client service as part of the billion-dollar settlement for Stryker ABG II hip stem or Stryker Rejuvenate implants. Liaising between claimants, providers, and attorneys, I managed reimbursement in line with special handling instructions (SHI) and risk mitigation needs, resolving claimant issues expeditiously and effectively.I was valued for willingness to step in and support team members to reduce outstanding claims and contributed significantly to overall productivity and performance. Show less

New

When I joined Broadspire as a member of the workers’ compensation claims team, I investigated, evaluated, and resolved both routine and complex claims for large, multistate account, The Great Atlantic & Pacific Tea Company (A&P). Throughout my tenure, I met or exceeded all quality and service metrics for this strategic regional account.