Christopher Jackson

Christopher Jackson Email and Phone Number

Chris
Christopher Jackson's Location
Tiruvallur, Tamil Nadu, India, India
Christopher Jackson's Contact Details

Christopher Jackson work email

Christopher Jackson personal email

About Christopher Jackson

"Innovative thinker with broad based expertise in Operations & Training arising out of over six years of experience Management of up to 20 executives across several Outbound & Inbound call center processes (U.S\U.K) clients."Enthusiastic, energetic and high-integrity individual with tenacious commitment towards achievement of set objectives through the optimal leverage of available resources.Proven talent for proactively identifying and resolving problems by reversing negative sales trends, controlling staff and maximizing productivity.Specialties: Inbound\Outbound Client Handling, Developing & Leading Teams, People Management, Increasing Quality Consciousness, Recruitment & Training, MIS and Reporting, Presentations and client conferencing, Upselling & Hardcore sales

Christopher Jackson's Current Company Details

Chris
Christopher Jackson Work Experience Details
  • Rr Donnelley
    Team Lead
    Rr Donnelley Aug 2006 - Jul 2010
    RR Donnelley: A global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Professional Summary:Handled an Inbound Customer Services UK based publishing major client and was the SPOC for upselling responsible for a total of 3 TeamsMy sole responsibilities involved - - Meeting Team KRA's, - - Attendance and Staffing,- - Meeting and exceeding Service Levels, - - Attrition, - - Monthly Stack ranking,- - Defining and achieving sales targets, - - Designing Monthly incentivising programs on Sales & Quality,- - Rewards and recognitions, - - Half\yearly Performane appraisals. Was a Fun committee Manager of a core group. Have also been an inhouse trainer and conducted several refresher and training programs upon certifying. Prepared SOP's & SOW'sInitiated and implemented internal platform for data accumulation etc
  • Elysium Bpo
    Team Lead
    Elysium Bpo Jan 2006 - Aug 2006
    Handled a team for a UK based client on marketing mobile networks and services. Hard core outbound sales campaign serviced clients like 3 Network, Vodafone, Orange, T-mobile and Virgin.Shift Rostering, staffing, monthly leave plannerMeeting clients KRA on sales and QualityPart of the training team on sales tactics, rapport building and identifying potential buyersAttrition and Performance appraisals

Christopher Jackson Skills

Conflict Management Sec Appraising Deliver Results Workforce Sound Audio Conferencing Insurance Shared Services Vendors Telugu Sales Location Transactional Quality Market Research Multifaceted Mentoring Performance Metrics Filter Structure Vas Exp Sep Ira Ews Self Driven Co Authored Up Selling Complaints Capacity Management Customer Support Organizational Structure Data Conversion Film Management Design Data Transformation Coaching Outsourcing Calls Sop Checking Crm Metrics Transactional Clearing Auditing Raising Money Mbr Gap Powerpoint Monitors Public Speaking Vip Personal Development Subscriptions Liaising Human Resources Financial Forecasting B2b High Standards Methodology Graphs Networking Metals Languages Customer Satisfaction T Mobile Cell English Barclays Performance Appraisal Publishing Voice Utilization Reports Strategy Workforce Management Branding Inventory Dog Grooming Meeting Deadlines Strategies Sales Conversion Training Consumer Lending Customer Service Sla Jude Surveying Scripting Representations Documentation Global Services Performance Reporting Quality Control Research System Monitoring Reporting Third Party Applications Accounts Payable Shares Stakeholders On Set Queue Management Loans Analysis Campaigns Business Continuity Planning Shrinkage B2c Calling Economics Brand Ambassadorship Accreditation Yahoo Disruption Tat Coordination Retail Space Buffer Tamil Training Manuals Logistics Accountability Applications Data Analysis Business Development Communication Process Excellence Mothers Advertising Quality Assurance Strategic Planning Institutions Operations Performance Management Posters Filtration Queries Executive Leadership Execution Of Business Plans Project Planning Data Driven Testing Project Succession Planning Contractual Agreements Client Visits Dashboard Retail Banking Process Management Sales Presentations Passport Covering Staff Retention Responsibility Internal Audit Customer Experience Means E Commerce Attrition Bpo Drive For Results Executive Management Transparency Work Allocation History Spreadsheets Business Process Re Engineering Mortgage Lending Process Improvement Collating Adp Payroll Shaping Consolidate Charter Image Capture Eclipse Compliance Span Business Planning Chennai Cbi Proposal Writing Hive Invoicing Decision Making Light Budgets Business Strategy Sampling Tracks Liners Problem Solving Risk Throwing Interventions Calibration Mis Capturing Emea Copc Recruiting Hindi Coordinated Automation Selling Databases

Christopher Jackson Education Details

  • Loyola College
    Loyola College
    Economics

Frequently Asked Questions about Christopher Jackson

What is Christopher Jackson's role at the current company?

Christopher Jackson's current role is Chris.

What is Christopher Jackson's email address?

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What schools did Christopher Jackson attend?

Christopher Jackson attended Loyola College.

What skills is Christopher Jackson known for?

Christopher Jackson has skills like Conflict Management, Sec, Appraising, Deliver Results, Workforce, Sound, Audio Conferencing, Insurance, Shared Services, Vendors, Telugu, Sales.

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