"Innovative thinker with broad based expertise in Operations & Training arising out of over six years of experience Management of up to 20 executives across several Outbound & Inbound call center processes (U.S\U.K) clients."Enthusiastic, energetic and high-integrity individual with tenacious commitment towards achievement of set objectives through the optimal leverage of available resources.Proven talent for proactively identifying and resolving problems by reversing negative sales trends, controlling staff and maximizing productivity.Specialties: Inbound\Outbound Client Handling, Developing & Leading Teams, People Management, Increasing Quality Consciousness, Recruitment & Training, MIS and Reporting, Presentations and client conferencing, Upselling & Hardcore sales
Listed skills include Conflict Management, Sec, Appraising, Deliver Results, and 204 others.