IT Systems Analyst

• The operation, configuration and maintenance of the force network and IP telephony systems utilising Cisco Technologies.• Network support to over 60 connected Police sites covering Norfolk & Suffolk over microwave, leased line & ADSL circuits.• Network monitoring using management tools Statseeker & Solarwinds.• Project work streams to enhance the Network Infrastructure & integrate cost savings.• Operational support & out of hours callout.

• Hospital Patient Administration Services (PAS) Application & Network Infrastructure Manager.• Win XP, Win7, Svr 2003, 2008 Network & System Administrator.• Implementation of Virtualisation technologies utilising MS Hyper-V.Key Responsibilities and Achievements:• Operational training for commercial Medical IS Application (Medway Sigma) for troops deploying on Op Herrick, Afghanistan.• 1st 2nd line fault diagnosis & resolution for clustered SQL Svr 2008 based Patient Administration System.• Operational Cover & support out of hours.• Multiple deployments to Afghanistan to support Medical IT Infrastructure & Applications.

• Section Head IT Support for NATO HQ.• Network Systems Administrator, Svr 2003, 2008 AD, DNS.• WSUS Deployment Manager.• System Centre Configuration Manager (SCCM) Project Lead.• Virtualisation Project Team member. Key Responsibilities and Achievements:• Security team responsible for Patch management of 3 WAN Networks – 140 Servers, 2500 Workstations.• Development and deployment of corporate technology infrastructure and applications.• Project Manager for SCCM network management software.• Development of Standard Operating Procedures to ITILv3 standards.

• IT Support for 6 Servers, 65 Workstations, 20 Laptops.• 1-2 Line Support Restricted & Internet facing Networks.• Project management, procurement & implementation. • Developing the organisation's structure, strategic growth plans, and all Standard operational policies and procedures.

A full career within the British Army Royal Corps of Signals spanning 25 Years within the communications & IT role as a technician & network engineer.Responsible for equipment repair from Satellite systems, Audio/Video, PBX Exchanges, Electronic Warfare platforms, IT networks, Server Hardware to Clinical Hospital IT Systems.Operational deployment to N.Ireland, Bosnia, Kosovo & Afghanistan.Rank - Staff Sergeant OR7