➢Ensure contractual arrangements with the Vendor are adhered to and proactively follow-up as required through the Coupa platform. ➢ Set-up recurring business review meetings with the Vendor and internal stakeholders to address upcoming releases, changes, lunch and learns or any issues that need to be resolved in a timely manner. ➢ Oversee the management of external vendor relationships pertaining to the portfolio of software licenses. ➢ Monthly and quarterly track and… Show more ➢Ensure contractual arrangements with the Vendor are adhered to and proactively follow-up as required through the Coupa platform. ➢ Set-up recurring business review meetings with the Vendor and internal stakeholders to address upcoming releases, changes, lunch and learns or any issues that need to be resolved in a timely manner. ➢ Oversee the management of external vendor relationships pertaining to the portfolio of software licenses. ➢ Monthly and quarterly track and manage software requests for the multiple learning subscriptions and licenses in support of the learning consultants. ➢ Create and support the measurement and reporting of learners for our preferred external learning vendors for usage and spend. ➢ Built a professional network with partners and stakeholders to support business development and formed mutually supportive relationships➢ Successfully managed the CIBC Precautionary Leave program by creating job aids, registering learners and reports on usage and access for Senior Management ➢ Partner with Corporate Services team by understanding the new TPRA process, Tech Triages, Intake process, cloud and data registration to fully execute agreements. Show less

➢ Partner with internal business clients and vendors to solicit course and vendor data, discuss training requirements and evaluate compliance and risks associated with the contracts➢ Support Consultant, External Learning Solutions to understand training requirements of clients and provide recommendations on appropriate vendors and sources of training➢ Analyze service level agreements to evaluate planned, actual and total spending to ensure return on investment of vendor… Show more ➢ Partner with internal business clients and vendors to solicit course and vendor data, discuss training requirements and evaluate compliance and risks associated with the contracts➢ Support Consultant, External Learning Solutions to understand training requirements of clients and provide recommendations on appropriate vendors and sources of training➢ Analyze service level agreements to evaluate planned, actual and total spending to ensure return on investment of vendor usage➢ Liaise with Corporate Services’ Contract Support Group to assist the contracting process by monitoring timelines and communications and providing relevant information to inform the negotiations with vendors➢ Perform ad hoc analysis and project support to improve team effectiveness; includes identifying cost savings opportunities, analyzing vendor usage and recommending changes and enhancements to policies and procedures Show less

➢ Promoted to lead a team of four co-ordinators to execute logistics for bank wide training➢ Oversaw execution of program administration activities including: coordination, planning, managing changes and monitoring the logistics of program delivery to CIBC service standards➢ Built effective relationships by liaising with internal and external clients and vendors to assess and discuss training logistics (i.e. rental costs, taxes, safety and security, and equipment… Show more ➢ Promoted to lead a team of four co-ordinators to execute logistics for bank wide training➢ Oversaw execution of program administration activities including: coordination, planning, managing changes and monitoring the logistics of program delivery to CIBC service standards➢ Built effective relationships by liaising with internal and external clients and vendors to assess and discuss training logistics (i.e. rental costs, taxes, safety and security, and equipment inventory)➢ Updated and maintained learning registration lists to ensure accurate learning transcripts ➢ Processed data from every training course to assess overall training performance➢ Provided issue resolution for user registration issues to ensure participants ease of use by participants and improve user experience Show less

➢ Administer the hourly payroll on a weekly basis for three locations; deliver pay stubs to all employees and answer payroll related questions.➢ Track vacation for hourly, salaried employees, determine vacation for leave of absences➢ Employee Communications – draft, coordinate for approval and distribute➢ Benefits – Administer the benefit program by enrolling new members and processing changes. Audit of Monthly benefit bills.➢ Facilitate orientations - including new hire… Show more ➢ Administer the hourly payroll on a weekly basis for three locations; deliver pay stubs to all employees and answer payroll related questions.➢ Track vacation for hourly, salaried employees, determine vacation for leave of absences➢ Employee Communications – draft, coordinate for approval and distribute➢ Benefits – Administer the benefit program by enrolling new members and processing changes. Audit of Monthly benefit bills.➢ Facilitate orientations - including new hire, health and safety, pension and medical benefits➢ Enter and update employee information in Ceridian and run and create ad hoc reports using Crystal Reports➢ General Administrative Support such as preparation of general letters ie. employment verification and leave of absence letters Show less

➢ Provide support/assist the Human Resources Director in all aspects of Human Resources/Payroll➢ Responsible for recruitment, including preparing job postings, initial review of resumes, conducting interviews (when required), and orientation sessions ➢ Prepare and process all required paperwork accurately and in a timely fashion (new hires, terminations, promotions, salary increases, transfers, leaves, etc.)➢ Coordinate pre-employment screening and background checks with third party… Show more ➢ Provide support/assist the Human Resources Director in all aspects of Human Resources/Payroll➢ Responsible for recruitment, including preparing job postings, initial review of resumes, conducting interviews (when required), and orientation sessions ➢ Prepare and process all required paperwork accurately and in a timely fashion (new hires, terminations, promotions, salary increases, transfers, leaves, etc.)➢ Coordinate pre-employment screening and background checks with third party vendor➢ Provide consultation and assistance to employees in regards to payroll and benefits➢ Post journal entry for the pay periods and reconcile to the G/L➢ Schedule and prepare agendas for board meetings and employee rallies➢ Biweekly payroll administration for hourly and salary employees➢ Cover reception, direct calls and respond to inquires Show less

➢ Respond to telephone inquiries regarding youth employment and volunteer interest within the organization➢ Act as first point of contact for employee relations inquiries➢ Assist with interviews and documentation of new recruits to the program➢ Conduct pre-screening phone interviews and forward shortlist to appropriate manager ➢ Conduct pre-employment screening reference checks➢ Arrange for advertising and posting of job vacancies ➢ Enter and maintain various human… Show more ➢ Respond to telephone inquiries regarding youth employment and volunteer interest within the organization➢ Act as first point of contact for employee relations inquiries➢ Assist with interviews and documentation of new recruits to the program➢ Conduct pre-screening phone interviews and forward shortlist to appropriate manager ➢ Conduct pre-employment screening reference checks➢ Arrange for advertising and posting of job vacancies ➢ Enter and maintain various human resource records and information systems on a consistent basis for all categories of employees and volunteers➢ Record minutes at weekly management meetings, submit for approval, then distribute and post via electronic mail. Show less

HR Responsibilities:➢ Assisted in the Human Resources process by screening and reviewing applicants ➢ Set-up New Employees by entering them into the company system ➢ Reviewed and ensured that all employees were oriented and trained➢ Distributed Safety training materials and obtained sign off of same for employee files➢ Ensured that all new employees handbooks and benefit forms were completed and forwarded to Head Office for processingFinancial… Show more HR Responsibilities:➢ Assisted in the Human Resources process by screening and reviewing applicants ➢ Set-up New Employees by entering them into the company system ➢ Reviewed and ensured that all employees were oriented and trained➢ Distributed Safety training materials and obtained sign off of same for employee files➢ Ensured that all new employees handbooks and benefit forms were completed and forwarded to Head Office for processingFinancial Responsibilities➢ Assisted and prepared weekly and monthly financial reports➢ Processed Accounts Payable and Accounts Receivable of invoices and payments of clients ➢ Input time reports weekly into the company data base for auditing purposes ➢ Reviewed payroll register and compared to weekly time sheet batch for accuracy➢ Filed financial reports into the company data base for auditing purposes➢ Received incoming customer calls, listened to customer concerns, and resolved their issues regarding their invoices or accounts. Show less