I am a President and Owner of Winsupply Of Jessup, a plumbing wholesaler that serves a diverse and loyal customer base in Maryland and beyond. With over 12 years of experience in the plumbing industry, I have a deep knowledge and passion for delivering exceptional service and value to my customers. I am also part of the Winsupply family, a dynamic and supportive organization that empowers local entrepreneurs and fosters a culture of excellence, integrity, and teamwork.In my current role, I have taken on the challenge of transforming a failing store that had not turned a profit in 15 years into a profitable and successful business. I have changed the store's main focus from HVAC to plumbing, built an entirely new product line and customer base, and completed a full remodel. I have also implemented new procedures for all aspects of the business, from inventory management to marketing. I have doubled the sales in the first year, expanded the market area, and secured contracts with various schools and government agencies. I have leveraged my skills in customer engagement, CRM, and operations management to create a loyal and satisfied customer base that trusts me and my team for their plumbing needs. I have also developed strong relationships with vendors and suppliers, ensuring the best price and service for my store. I am always looking for new opportunities to grow and innovate, and to contribute to the success of the Winsupply network.
Listed skills include Leadership, Operations Management, Purchasing, Training, and 1 others.