Christopher Johnson Email & Phone Number

Santa Monica, California, Us

• Led cyclical HR processes, deployment of improvements and reviewed system offerings for possible new features.• Responsible for Managing our Phenom career sites, Workday Recruiting, Eightfold and related vendor relationships.• Built internal relationships with key business stakeholders to define strategic and tactical HR Technology requirements.• Worked with my direct reports and other functional teams to implement production changes including larger HR initiatives across the Talent Acquisition and HCM modules. • Balanced multiple projects across my team to ensure timely delivery of solutions and support for production.• Updated global referral plan payment structures.• Aided in pay transparency project to ensure legal compliance across Recruiting and HCM including testing for job profile impacted changes utilizing customized pay ranges.

Bentonville, Arkansas, Us

• Pro Certified in Workday HCM and Recruiting modules• Developed and improved strategy tools/templates for Workday phase 2 deployments for Recruiting Module by creating build trackers and leveraging Workday solutions to aid in streamlining work and improving each phase of the SDLC• Trained junior/new hires to help onboard and learn Workday skills• Lead process design sessions and provides best practice guidance to clients to leverage Workday functionality.• Collaborates with other functional leads on assigned projects to address system touchpoints and integration needs to solve for complex solutions including 3rd party vendors

Worldwide, Oo

• Held certifications for both HCM and Recruiting modules.• Provided subject matter expertise for Recruiting production support teams and in support of Phase 2 implementations. • Mentored junior staff members on project or collaboration teams• Aided in client prioritization of work and submits status to project leadership to insure on time development and delivery of solutions.• Fostered client relationships through engaging in development roadmaps.

Worldwide, Oo

• Designed Recruiting and Hypercare reports for Fortune 100 company.• Built custom Recruiting reports to aid in Time in Stage/Time to Hire visibility into production processes.• Completed Recruiting Redesign as part of post-go-live activities in collaboration with other functional areas to aid in clients need to hire faster and increased volume. • Certified in both HCM and Recruiting modules.• Lead process design sessions and provided best practice guidance to clients to leverage Workday functionality.• Worked with client and project leadership to build relationships and drive user acceptance through engaging sprint phases. • Configured business process, security, custom notifications, offer letters and tenant settings to enable delivery of agreed-to functionality.• Collaborated with other functional leads on assigned projects to address system touchpoints and integration needs to solve for complex solutions.

Houston, Texas, Us

• Designed and configures business processes across Workday recruiting module according to gathered requirements and design documentation. • Developed test cases and supported multiple areas of Workday recruiting through the development life cycle.• Worked with business partners, country and regional leads to enhance current processes while supporting production.• Created and presented training material to various user groups across the organization to enable user acceptance.• Partnered with teams in others areas of HR Systems to create customized solutions to take advantage of the systems capabilities. • Constructed offer letters for multiple countries including the United States, China and Singapore in order to automate manual offer letter process. • Supported weekly and semiannual Workday releases.• Resolved HR support cases of moderate to high complexity that cannot be answered immediately through service centers• Worked on supporting integrations and Adobe functionality (e-sign)

New York, Ny, Us

• Worked from client location and remotely to develop and implement proprietary system for government benefit fund administration.• Managed and maintained an active role in the entire software development life cycle process up to and including deployment and maintenance.• Worked with development, product, and account teams to drive successful, on time, completion and implementation of functionality detailed in specifications.• Met with client on daily or weekly basis to provide status updates and planning to encourage open communication.• Managed issue submission and change order processes.• Successful implementation of Pension Imaging solution.

Palo Alto, Ca, Us

• Performed technical and process problem solving• Negotiated between vendors and departments within Hewlett-Packard and other 3rd party sources.• Supported other Loyalty Agents during low staffing • Used software including: Microsoft Office, ICWC (SAP) and other 3rd party tools• Provided positive reinforcement and ideas for reaching monthly sales and support goals.

Burlington, North Carolina, Us

• Worked with various insurance providers• Made calls to clients, set appointments • Provided personal financial advising and future planning for families• Listened to managers to gain knowledge and advice to better my sales abilities

Green Cove Springs, Fl, Us

• Managed merchandise, office maintenance, scheduling client consultations• Customer Service representative• System-network trouble-shooter• Handled marketing of events

Conway, Ar, Us

• Served as assistant to the lab director• Brought ideas to problem-solving• Helped in the shop to create new lab equipment• Produced mill work and handled machinery

Conway, Ar, Us

• Helped advertise and run club meetings

Conway, Ar, Us

• Pulled orders for 10-14 hours a day. • Helped increase efficiency of stamping, truck loading and gathering merchandise. • Managed a variety of stamping or loading positions when others were absent. • Provided ideas for repairs and handled fixing the conveyor line.

Tampa, Fl, Us

• Awarded Employee of the Month • Managed opening and closing of Cold-side• Helped in various positions, as needed • Provided excellent customer service even under stressful situations of under-staffing

Bba, Management Information Systems; Business Analyst /Project Management

Education record