Christopher Joiner Email & Phone Number

Round Rock, Texas, United States

Developing strategies and tactics in delivering Managed IT Services to clients with a focus on providing an outstanding customer experience.

United States

Austin, Texas Metropolitan Area

Austin, Texas Area

Tier 1 technical support for a mid sized MSP with a heavy focus on customer experiece. I provide support for hardware, software, core banking software, printers, VOIP, network and servers. AD account creation and maintenance, along with O365 administration.

Computer Technician for four medium sized campuses in which I provided hardware and software support/maintenance, along with varying other technologies including printers and Smart Boards, while assisting the Technology Director and Network Administrator with projects and working with students, teachers, and staff daily.

Victoria, Texas

As an Advanced Repair Agent I worked with customers providing excellent customer service and technical support across a wide range of technologies including but not limited to Laptop and Desktop hardware/software/OS, printers, tablets, and cell phones. I also assisted customers with data backup and recovery solutions.

Victoria, Texas Area

Assisted the AV technician with with weekly walkthroughs of classrooms, boardrooms, and cnference rooms performing equipment checks and resolving issues. Other duties included providing an excellent service to students, faculty, and guests when setting up and providing support for events using AV equipment.