Chris Jones
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Chris Jones Email & Phone Number

Salesforce Practice Lead @ NTT DATA Services | Delivery Excellence at NTT DATA Services
Location: Greater Boston, United States, United States 12 work roles 2 schools
1 work email found @nttdata.com 1 phone found area 813 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email c****@nttdata.com
Direct phone (813) ***-****
LinkedIn Profile matched
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Current company
Role
Salesforce Practice Lead @ NTT DATA Services | Delivery Excellence
Location
Greater Boston, United States, United States

Who is Chris Jones? Overview

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Quick answer

Chris Jones is listed as Salesforce Practice Lead @ NTT DATA Services | Delivery Excellence at NTT DATA Services, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at nttdata.com, phone signal with area code 813, and a matched LinkedIn profile for Chris Jones.

Chris Jones previously worked as Salesforce Practice Leader - Platform Solutions at Ntt Data Services and VP, Global Salesforce Delivery at Ast Llc. Chris Jones holds Bachelor Of Science - Bs, Business Administration from North Carolina State University - College Of Management.

Company email context

Email format at NTT DATA Services

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{first_initial}{last}@nttdata.com
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AeroLeads found 1 current-domain work email signal for Chris Jones. Compare company email patterns before reaching out.

Profile bio

About Chris Jones

DEDICATED | PROCESS-ORIENTED | SELF-MOTIVATED | ADAPTABLE | CUSTOMER-CENTRIC Highly Accomplished Performance-Driven Leader with 25+ Years’ Expertise in CRM SolutionsInnovative Executive with outstanding technical, analytical, and complex problem-solving skills combined with stellar leadership and astute management capabilities; Collaborative, cross-functional team player able to manage multiple and ever-changing priorities amid challenging conditions while enforcing deadlines; Performance-boosting professional to set ambitious goals for optimized productivity and profitability.AREAS OF EXPERTISE:Product Development & Implementation | Business Development & TransformationCustomer Relationship Management (CRM) | Global Business & Team LeadershipLong-Term Strategic Planning | Omni-Channel Enablement & Solution DeliveryOrder Management (CPQ) & Quality Assurance* Trusted, financial savvy, business operations expert able to apply logical thinking, sound judgment, and decisive decision-making to leverage experience and implement initiatives that propel business growth and generate revenue* Dynamic leader to manage and drive positive results while uniting with shared vision, inspiration, and self-motivation* Solid relationship-builder to cultivate mutually beneficial partnerships across all organizational levels via stellar people skills* Strong analytical and business acumen to identify opportunities for improvement and implement innovative solutions* Proven record of performance excellence with successful goal achievement in conjunction with corporate/client objectives

Listed skills include Crm, Integration, Enterprise Software, Saas, and 48 others.

Current workplace

Chris Jones's current company

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NTT DATA Services
Ntt Data Services
Salesforce Practice Lead @ NTT DATA Services | Delivery Excellence
AeroLeads page
12 roles · 39 years

Chris Jones work experience

A career timeline built from the work history available for this profile.

Salesforce Practice Leader - Platform Solutions

Current

Plano, Texas, US

* Manage all North & South America & Canada Delivery resources, 100 resources, across the Salesforce ecosystem, to include: all Salesforce Clouds, Heroku, Mulesoft and Tableau.* Manage all Delivery leaders with teams consisting of the following; Vertical Delivery Leads, Solutions Architects, Technical Architects, Developers, Business Analysts and Testers.

Jul 2022 - Present

Vp, Global Salesforce Delivery

Lisle, IL, US

* Managed Global CRM team of 75+ people, consisting of Oracle CX/CPQ and Salesforce.* Managed $17 Million Portfolio with 80% utilization target and 46% margin obtainment.* Aligned Strategic initiatives to specific cloud solutions to re-band AST's Salesforce approach to align with Salesforce's objectives and focused area of growth. * Baselined Pre-sales.

Nov 2021 - Jul 2022

Salesforce Practice Leader - Americas

Plano, Texas, US

* Manage all North America Delivery resources, 120 resources, across the Salesforce ecosystem, to include: all Salesforce Clouds, Heroku, Mulesoft and Tableau, across all verticals* Manage all Delivery leaders with teams consisting of the following; Vertical Delivery Leads, Solutions Architects, Technical Architects, Developers, Systems Analysts and Tester.

2017 - Nov 2021

Sr. Director, Salesforce Product Management

Boston, MA, US

* Successfully supported applications for [13] global/domestic teams by capturing, translating and delivering capabilities for global customer-base of 50,000 employees; Implemented product quality and stability plans * Served as ‘IT Product Manager’ and ‘Lead Solutions Architect’ for Service Delivery Model program; Implemented Salesforce Service Cloud and.

2012 - 2017 ~5 yrs

Vp, Salesforce Practice

Arlington, Virginia, US

* Directly pitched and sold proposal for development of new cloud consulting division; Successfully acquired and closed customer accounts including: $3M Fidelity Investments Case and Knowledge Management project * Created comprehensive marketing strategy for client acquisition, including profitability analytics, forecasts, run rates, margins, account.

2010 - 2012 ~2 yrs

Sr. Director, Solution Architecture And Delivery

Spyrel Inc

* Stabilized [10] under-performing projects within 2-weeks; Decreased costs, ensured margins, and accelerated solution delivery; Increased client satisfaction from 3.5 to 8.7 rating within 30-days, boosting revenue opportunities * Commissioned to build out and define new solutions delivery model, transformation strategies, value proposition and strategic.

2010 - 2010

Principle Solutions Architect

Chesterfield, MO, US

* Excelled in project risk mitigation with 80% success rate across [15] projects; Led and directed support for sales and delivery initiatives; Awarded ‘Engagement Manager of the Year’* Developed RFIs, RFPs, solution designs, and implementation strategies with focus on CRM front processes integrated to back-end systems; Drove product development offering.

2006 - 2010 ~4 yrs

Global Solutions Architect

Chesterfield, MO, US

* Directed and delivered CRM Call Center capabilities for call center consolidated desktop initiatives; Defined process flows and managed Central and Latin America professional services for [11] at-risk accounts* Determined root cause, identified solution strategies, collaborated with account management and prioritized/initiated plan

2001 - 2006 ~5 yrs

Engagement Manager / Solutions Architect

Eden Prairie, MN, US

* Served as Lead Solutions Architect providing strategic CRM vision, planning, process analysis and overall solution design* Led and directed multiple projects, implementing Clarify CRM modules, Sales, Support, Order Management for case, lead, account, contact, opportunity, and quote management

2000 - 2001 ~1 yr

Engagement Manager / Solutions Architect

GB

* Led and directed multiple implementations utilizing multiple CRM vendors, to include: Vantive, Clarify and Siebel and served as Lead Solutions Architect for CRM practice in support of the Telecom vertical

1999 - 2000 ~1 yr

Senior Business Analyst

Dublin 2, IE

Jan 1998 - Apr 1999

Systems Analyst / Maintenance Management

Washington, DC, US

* Twice Awarded Navy Achievement Medal* Twice Awarded Letter of Accommodation * Supported and designed enhanced processes for order and vendor management that utilized the mainframe system; MIMS - multi-purpose maintenance management system

1987 - 1993 ~6 yrs
2 education records

Chris Jones education

Bachelor Of Science - Bs, Business Administration

North Carolina State University - College Of Management

Bachelor Of Arts - Ba, Economics

North Carolina State University - College Of Management
FAQ

Frequently asked questions about Chris Jones

Quick answers generated from the profile data available on this page.

What company does Chris Jones work for?

Chris Jones works for NTT DATA Services.

What is Chris Jones's role at NTT DATA Services?

Chris Jones is listed as Salesforce Practice Lead @ NTT DATA Services | Delivery Excellence at NTT DATA Services.

What is Chris Jones's email address?

AeroLeads has found 1 work email signal at @nttdata.com for Chris Jones at NTT DATA Services.

What is Chris Jones's phone number?

AeroLeads has found 1 phone signal(s) with area code 813 for Chris Jones at NTT DATA Services.

Where is Chris Jones based?

Chris Jones is based in Greater Boston, United States, United States while working with NTT DATA Services.

What companies has Chris Jones worked for?

Chris Jones has worked for Ntt Data Services, Ast Llc, Fidelity Investments, Dante Consulting, and Spyrel Inc.

How can I contact Chris Jones?

You can use AeroLeads to view verified contact signals for Chris Jones at NTT DATA Services, including work email, phone, and LinkedIn data when available.

What schools did Chris Jones attend?

Chris Jones holds Bachelor Of Science - Bs, Business Administration from North Carolina State University - College Of Management.

What skills is Chris Jones known for?

Chris Jones is listed with skills including Crm, Integration, Enterprise Software, Saas, Customer Relationship Management, Business Analysis, Cloud Computing, and Solution Architecture.

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