Christopher Ortega
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Christopher Ortega Email & Phone Number

Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires at Dell Technologies
Location: Austin, Texas, United States 7 work roles 2 schools
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Current company
Role
Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires
Location
Austin, Texas, United States
Company size

Who is Christopher Ortega? Overview

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Quick answer

Christopher Ortega is listed as Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires at Dell Technologies, a company with 270292 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Christopher Ortega.

Christopher Ortega previously worked as Inside Sales Account Executive at Dell Technologies and Financial Crimes Analyst at Frost. Christopher Ortega studied at The University Of Texas At San Antonio.

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Dell Technologies

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Profile bio

About Christopher Ortega

Christopher Ortega is a Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires at Dell Technologies.

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Christopher Ortega's current company

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Dell Technologies
Dell Technologies
Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires
round rock, texas, united states
Employees
270292
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7 roles

Christopher Ortega work experience

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Inside Sales Account Executive

Current

Round Rock, Texas, United States

Jul 2024 - Present

Financial Crimes Analyst

Current

United States

Conduct thorough research on Currency Transaction Reports (CTRs) to ensure all information sent from branches pass regulatory requirements and send to FinCEN within a strict 14 day timeline.Key Accomplishments: -Successfully implemented new learning strategies for all new hires as well as moved team to a tasked based workflow within Microsoft Teams similar.

Nov 2023 - Present

Chat Team Support Analyst

San Antonio, Texas Metropolitan Area

Monitored multiple lines of business (customer emails, client tickets and agent support request) and ensure requests were accomplished within set timeline as well as handling out of scope tasks.Key Accomplishments: -Served as leadership mentor for new hire classes as well as leading Loans, Live Person Chat and ISBR Ticket training. -Formed focus groups to.

Oct 2021 - Nov 2023

Telephone Customer Service

San Antonio, Texas Metropolitan Area

Managed an average of 50 in-bound calls on a daily basis to resolved escalated customer issues such as late fees, payment overrides and any fraud issues.

Nov 2020 - Aug 2021

Guest Service Representative

San Antonio, Texas, United States

Handled 100+ customer interactions daily, providing detailed, personalized service to retain customer retention.Key Accomplishments: -Produced over $500,000 in upgrade revenue in Q4 2019 and redesigned resorts upsell program.

Jan 2018 - Nov 2020

Bagger

Heb
Jul 2011 - May 2012
Team & coworkers

Colleagues at Dell Technologies

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2 education records

Christopher Ortega education

FAQ

Frequently asked questions about Christopher Ortega

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What company does Christopher Ortega work for?

Christopher Ortega works for Dell Technologies.

What is Christopher Ortega's role at Dell Technologies?

Christopher Ortega is listed as Quality Assurance-Agile-Scrum Master-Tasked with Onboarding All New Hires at Dell Technologies.

Where is Christopher Ortega based?

Christopher Ortega is based in Austin, Texas, United States while working with Dell Technologies.

What companies has Christopher Ortega worked for?

Christopher Ortega has worked for Dell Technologies, Frost, Frost Bank, Jw Marriott, and U.S. Immigration And Customs Enforcement (Ice).

Who are Christopher Ortega's colleagues at Dell Technologies?

Christopher Ortega's colleagues at Dell Technologies include Rosa Zhang, Thorsten Frank, Kevinj Mcnamara, Nicole Lipke, and Cleopatra Raines.

How can I contact Christopher Ortega?

You can use AeroLeads to view verified contact signals for Christopher Ortega at Dell Technologies, including work email, phone, and LinkedIn data when available.

What schools did Christopher Ortega attend?

Christopher Ortega studied at The University Of Texas At San Antonio.

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