Christopher Jukes Email & Phone Number

Southampton, England, United Kingdom

Southam, England, United Kingdom

Southampton, England, United Kingdom

· Maintaining the day to day requirements for the booking system.· Accurate data entry· Following audit processes· Managing the pulse campaigns ensuring all data is sent to us by the given deadlines so we are able to load it within the allocated time slot.· Working outside of work hours to ensure the system is working after a release.· Managing and loading data for brochure launches· Assisting with queries from Team… Show more · Maintaining the day to day requirements for the booking system.· Accurate data entry· Following audit processes· Managing the pulse campaigns ensuring all data is sent to us by the given deadlines so we are able to load it within the allocated time slot.· Working outside of work hours to ensure the system is working after a release.· Managing and loading data for brochure launches· Assisting with queries from Team Leaders in the Contact Centre via Phone Calls and Emails· Working closely with other teams within the Commercial department and the wider business.· Owning Implementation Plans start to finish· Creating test plans and working on them for BCR’s (Business Change Requests)· Use of SQL to be able to run basic and complex reports· Review current processes, identifying and implementing improvements Show less

Southampton, England, United Kingdom

· I worked in the reservation department for the travel agents side.· I would take sales and support calls for both P&O Cruises & Cunard brands.· I have good communications skills with members of my team as well as with the travel agents and general public on the phone.· I have assisted with the graduation cruises and also for the 175th grand event for P&O· I have had the opportunity to move around to other departments within the company to see… Show more · I worked in the reservation department for the travel agents side.· I would take sales and support calls for both P&O Cruises & Cunard brands.· I have good communications skills with members of my team as well as with the travel agents and general public on the phone.· I have assisted with the graduation cruises and also for the 175th grand event for P&O· I have had the opportunity to move around to other departments within the company to see how they work. The departments I have helped in were: Booking systems, Post Cruise Passenger Relations and Reservation Planning · I have assisted with the team leaders; I have helped with new comers to the team assisting them with any queries that they have had either with the system or general enquiries regarding passenger’s bookings.· I have been given the opportunity to floor walk for the travel agents side assisting with general enquiries from the members of staff in the travel agents side when the team leaders have had meetings. Show less

Southampton, England, United Kingdom

· I worked full time at De Vere Grand Harbour Hotel.· I was in charge of the day to day ordering of the linen for the housekeeping, and restaurant departments.· I have good communication skills with the other heads of departments and the guests.· I sorted out the linen delivery for each department.· I carried out the instructions that are requested by the guests.· I engage in conversation with the guests when delivering their dry… Show more · I worked full time at De Vere Grand Harbour Hotel.· I was in charge of the day to day ordering of the linen for the housekeeping, and restaurant departments.· I have good communication skills with the other heads of departments and the guests.· I sorted out the linen delivery for each department.· I carried out the instructions that are requested by the guests.· I engage in conversation with the guests when delivering their dry cleaning. Show less