Christopher Kosel Email & Phone Number

Mineola, Ny, Us

New York, United States

- Complete any and all tasks pertaining to the 1000+ users managed across 20+ clients within the Office 365 Administrator Suite, Exchange Administrator Suite, and all other applicable Microsoft-related software solutions- Resolve any managed client issues as requested via remote access through the ConnectWise Manager Software- Maintain a detailed inventory of 1000+ items including laptops, desktops, monitors, or other peripherals and their associated users across the 20+ client list- Assist users in any issues pertaining to their computer systems or peripherals- configure hardware and software of systems upon request, meeting client specifications, wants, and needs

Deer Park, New York, United States

- Aid 20+ clients, each with a minimum of 10+ active users/employees, on a plethora of tasks and issues regarding applications, software upgrades and configurations, email setting configurations including mailboxes, aliases, and passwords, and review and alter server backups either in person or remotely via the ConnectWise Manager Software- Responsible for the managing and renewal of SSL Certifications for 50+ domains under company management- Upgraded any hardware required, configured requested software suites and settings to client specifications- Completed configurations of computers to client specifications

New York, United States

- Completed replacements of 15+ university computer stations, during my tenure in the position, to user specifications by fully removing and replacing outdated workstations with modernized hardware and all physical peripherals; connected all network and local devices specified by users e.g. printers and projectors- Aided users with an array of issues in their computers and office equipment e.g. system connectivity restoration with necessary devices on their network such as printers, projectors, and storage servers