Christopher Keaton Email & Phone Number

Detroit, Michigan, United States

Southfield, Michigan, United States

•Manage a pipeline of 25+ customers per day to handle financial inquiries pertaining to opening checking and savings accounts as well as lines of credit.•Conduct an initial analysis of customers’ financial history which includes reviewing credit reports and debt-to-income ratios; submits to underwriter for a more extensive review to determine loan approval or denial.

West Bloomfield Township, Michigan, United States

•Managed the full-cycle loan application process for 20-25 customers per day. •Conducted customer credit inquires, gathered pertinent information from clients, provided customer with approval status, and disbursed necessary funds upon approval. Key Highlights & Accomplishments: •Promoted from Teller to MSR in January 2019; provided customer service to +/- 100 customers to process basic financial transactions including withdrawals, transfers, and deposits valued at $500,000 per day.

Southfield, Michigan, United States

•Provided consultative sales to +/- 50 customers per day storewide with an emphasis on the home entertainment department. count, and restocking items as necessary. Key Highlights & Accomplishments: •Utilized strong relationship building, interpersonal, upselling, and cross-selling techniques which resulted in generating an estimated $10,000 in daily revenue (exceeded goal by +/- $6,000)

Wilberforce, Ohio, United States

•Directly supported 30+ college students while indirectly supporting 70+ students to ensure operational efficiency throughout a residence hall. Key Highlights & Accomplishments: •Spearheaded and managed a program in 2016 known as “Man Up Mondays” to provide mentorship to young males on best practices in dressing for success, addressing personal and racial barriers, and providing academic support to encourage maintaining GPAs of a 3.0 or higher; this program is still in existence today as of Summer 2020.