Position involved responding to and completing or delegating new work or concerns from 60 plus customers via email, phone, or in person. Formulating color matches on the designated substrate of the customer’s request. Investigating and finding solutions for customer complaints or concerns about drying speeds, color, slide angles, and rub of the ink from various substrates. Assisting with research and development of new raw materials. Controlling inventory of a variety of customers’ various… Show more Position involved responding to and completing or delegating new work or concerns from 60 plus customers via email, phone, or in person. Formulating color matches on the designated substrate of the customer’s request. Investigating and finding solutions for customer complaints or concerns about drying speeds, color, slide angles, and rub of the ink from various substrates. Assisting with research and development of new raw materials. Controlling inventory of a variety of customers’ various substrates to insure work can be completed in a timely manner as they are requested. Putting together, repairing, and correlating of hand proofers and anilox rolls for in house and field technicians. Installing ink kitchens in new locations. Rebuilding or troubleshooting the pumps and valves that come with the ink kitchens so it does not have to be returned to the distributor to lower costs. Taking returned ink and combining like colors, filtering, and formulating it back to a usable ink to lower costs and keep in house inventory controlled. Training new lab technicians on matching colors and formulating under the correct guidelines. Training new production employees on safety, production flow, equipment operation, and lean manufacturing. Very knowledgeable with most spectrolina machines and programs. Show less

Forklift operator, inventory control, pulling and shipping orders from stock