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Currently, I am a Product Manager supporting a Commercial Insurance calculation engine and associated applications.I started out my career with Nationwide Insurance Co. specifically working within the Property and Casualty realm of business. Within a year I transitioned into a position in Productivity Solutions and promoted to an Analyst in the Business Consulting and Analysis job family. Shortly thereafter, my role within Nationwide Better Health became a supervisor over a dedicated unit servicing a potential 53,000 lives for a fortune 500 client. That experience led me to working with print/finish mail and document capture and imaging with DocSolutions, then moving onto Automated Workflow Distribution Specialist and a Consultant for Member Solutions shortly thereafter.In my current role I analyze complex business and user needs, define business requirements and recommend appropriate solutions and business strategies in turn providing business process management and technical consulting and expertise to management in resolving the most complex business problems. As a team member, I lead analysis and design of organizational structures, roles, responsibilities, governance, staffing, and sourcing to support business goals, strategies, and process architecture. Provides significant contribution in executing business unit level change such as change in business model, restructuring operations, new technologies, new programs, re-engineering, etc. My development of compelling business cases, including gaining senior management buy-in, to accomplish business objectives has propelled me in this position which I currently have.
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Director Of Product ManagementVeriskDublin, Oh, Us -
Product ManagerVerisk Oct 2022 - PresentJersey City, Nj, UsDefine and implement roles and processes, including change management, define the product roadmap, and product positioning following Engineering and Actuarial guidance. Creation of product requirements for the engineering, actuarial and support teams to bring new products to market or to enhance existing features. Creation, maintenance, and adjustment of the product-line-level strategy and production schedules while being the primary liaison with software development, engineering and actuarial in the development of product specifications, use cases, testing, and release planning.Identify calculation engine’s enhancements using data, stakeholder interviews, and industry trends that are closely aligned with engineering and actuarial. Think strategically to create features that serve the engineering and product’s workflow and achieve efficiency and data quality goals. Communicate product ideas, enhancements, and strategy across the organization -
Product OwnerNationwide Financial Apr 2021 - Oct 2022Columbus, Ohio, UsCurrently involved with imaging and workflow products within Nationwide Financial including all of capture technology and select workflow applications. Present focus is on implementation of OCR/ICR technology across appropriate intake channels in turn to power automation.Engages with senior leadership team to define program and product needs, analyzing company objectives against current team availability to maximize resources with minimal impact to product quality to achieve backlog grooming success. Creates workflows, policies, and standards to improve cross-team communication and streamline production lifecycle. Independently manages multiple products and features to assist internal business partners in order to serve our members with little to no downtime. Serves as critical liaison to eliminate obstacles and resolve issues impeding development wherever possible while creating and developing strategic process on innovative product, ensuring all multidisciplinary team members adhere to product quality standards, establish deadlines, coordinate, and communicate releases, and facilitate testing across multiple lines of business. Continually assesses workflows and processes to identify operational gaps or other deficiencies, spearheading numerous initiatives to innovate and improve team effectiveness. -
ConsultantNationwide Insurance Feb 2014 - Apr 2021Us-Partners with executive management to transform their businesses through the strategic application of people, processes, and technology. Participates in strategic planning process for a given business unit by identifying complexities, dependencies, and redundancies in the business model.-Expert in leading business process analysis/design, organizational analysis, stakeholder needs assessments, and cost/benefit analysis in an effort to align information technology solutions with business strategies and directions. Leads in the planning of business-specific technology plans. Consults with functional groups within IT and internal business clients to develop short- and long-term business transformation plans. -Serves as the top level business process management contributor and consultant between business customers and systems area for development and implementation of new business processes or modifications to existing processes. Acts as a primary internal business product and process consultant responsible for communicating to customers, management and external sources. -
Specialist, CsssNationwide Insurance Oct 2012 - Feb 2014UsSupporting Automated Workflow Distribution. -
Sr. Analyst, It OperationsNationwide Insurance Sep 2011 - Oct 2012UsSupporting Print/Finish mail for the Nationwide enterprise via Document Solutions. -
Supervisor IiiNationwide Better Health Jun 2010 - Aug 2011Us -
Analyst, Business Consulting And AnalysisNationwide Better Health Oct 2008 - May 2010UsStakeholder need assessment and cost/benefit analysis in order to align the business model. Responsible for implementation of new business processes or modifications. Analysis and research of new and existing products, procedures, and/or workflow needs. -
Case Manager, Absence ManagementNationwide Better Health Nov 2007 - Oct 2008UsResponsible for adjudication of assigned tasks within NBH time standards. Management of all leaves of absence for the Nordstrom account. Assisted in formulating and defining business transformation scope and objectives. -
Commercial ProcessorNationwide Mutual Insurance Co Jan 2007 - Dec 2007Processed commercial policies in accordance with established guidelines. Reviewed and corrected validity errors for assigned production policies.Maintained a working knowledge of state specific processing procedures and systems.
Christopher Kern Skills
Christopher Kern Education Details
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The Ohio State UniversityCriminal Justice -
Bethpage High School
Frequently Asked Questions about Christopher Kern
What company does Christopher Kern work for?
Christopher Kern works for Verisk
What is Christopher Kern's role at the current company?
Christopher Kern's current role is Director of Product Management.
What is Christopher Kern's email address?
Christopher Kern's email address is ke****@****ide.com
What is Christopher Kern's direct phone number?
Christopher Kern's direct phone number is +120922*****
What schools did Christopher Kern attend?
Christopher Kern attended The Ohio State University, Bethpage High School.
What are some of Christopher Kern's interests?
Christopher Kern has interest in Economic Empowerment, Politics, Science And Technology, Human Rights, Health.
What skills is Christopher Kern known for?
Christopher Kern has skills like Benefits Administration, Fmla, Time Management, Customer Service, Analysis, Access, Management, Leadership, Insurance, Management Consulting, Business Process, Process Improvement.
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