Christopher Kiel Email & Phone Number

Rancho Bernardo, San Diego

Responsible for ensuring compliance with applicable domestic and international standards and regulations through audits and systematic maintenance of effective quality systems. Ensures that deadlines are met on time and within budget. Quality interface with other departments and business or marketing partners. Work independently with minimal supervision and exercise judgment within the defined procedures and practices to determine appropriate actions.Primary responsibilities for role:● Conducts compliance audits of more complex documentation and data and approve use of Design History Records, Device Master Records, Nonconformances, Document Changes, Validations and Change Controls.● Demonstrates working knowledge of Quality Control, Manufacturing and Inventory processes.● Serves as QA interface with limited responsibilities to other departments.● Reviews Customer Notifications and prepare, approve & submit data packages for external customers.● Supports internal and/or external audits in compliance with ISO 13485 and 21CFR820 requirements.● Participates in 3rd Party Audits from regulatory bodies including the FDA, notified bodies and business partners.● Assists in developing quality systems & make recommendations for improvements to existing Quality systems.● Approves compliance assessments & interfaces with other departments and business partners for complaints, investigations, etc.● Assists in chairing meetings as appropriate such as Complaint Review Board (CRB), Material Review Board (MRB) and Product Quality Committee (PQC), Change Control Board (CCB), and other meetings.● Prepares appropriate Agendas and meeting minutes with minimal supervision.● Monitors the progress of items on the meeting Agendas and reports progress, as appropriate.● Represents QA as an extended core team member on Core team and cross functional special project teams with minimal supervision.

South Gate, California, United States

Responsible for implementing 8D Root Cause and Corrective Action Process and driving corrective actions results across the site. Interface with and respond to customer request regarding test results for metallurgical, mechanical, corrosion, and chemical testing and corrective action. Provided assistance and disposition of RMA material. Review Purchase Order, specification and drawing as required for contractual, regulatory, and technical compliance. Assuring compliance to ISO 17025 and site QMS requirements.

Torrance, Ca

Assess the Quality Management System of suppliers by: Monitoring and maintaining Regulatory Compliance and coordinating internal and with third party audits to approve suppliers.Executing and maintaining integrity of Preliminary Review Board (PRB) and non-conforming product.Lead cross-functional teams in the execution and reporting of quality improvement projects with a focus on improved Quality Management Systems.Quality lead for Counterfeit parts resolution plan for the site. Single point of contact for CAR (Corrective Action Response) Responses, Supplier Reversal, Supplier Corrective Actions.Establish key indicators for quality process control, customer, and performance improvement metrics that support site Built in Quality (BIQ) efforts and enhance Visual management for the Quality Management Board.SAP, Green Belt Certified, Six Sigma, Kaizen, 5S, RPS, Lean Manufacturing

Garden Grove, Ca

Acted as site Program Manager working with customers and site to manage orders while site was in process of closing, providing detail status with customers.Ensures Quality Assurance by: Performing the administrative process activity for revising and maintaining the Quality Manual, manufacturing work instructions, method sheet control and revisions. Providing quality assurance information as needed for Change Control Board (CCB) and Configuration Management (CM) actions.Planning and providing training regarding QMS policies and procedures.Acts in site focal position to drive site QMS improvement actions and coordinates activities with Aero Quality.Monitor Customer CARS and escapes and provide input on RCCA and CAMP to reduce re-occurrence.Support Quality and Manufacturing Assurance Activities by: Providing required P&P Team information at daily technical and production Tier meetings, work RAIL items as needed.Performing administrative activity for revising and maintain manufacturing work instructions processes, method sheet control and revision control.Coordinate customer product delivery and quality improvement plans.Plan and provide training regarding QMS policies and procedures

Garden Grove, Ca

Develop and maintain the demand forecast for Airlines businesses to ensure achievement of financial, delivery objectives, and inventory objectives.Implement the use of automated tools to plan the demand, thus improving forecast accuracy and reducing volatility. Plan Of Record data in conjunction with improved forecasting tools.Use Honeywell Operating System principles to define standard work and visual controls.Refine and maintain operational metrics and demand forecast plans required for STRAP, AOP, financial forecasts and demand reviews.Report key metrics such as Forecast Accuracy, Demand Volatility, and Plan Of Record using LIGHTS ON data in conjunction with improved forecasting tools.Deploy a robust process to capture data from market intelligence, program managers, and leading indicators and consequently identify and analyze trends, aggregate into a single set of requirements, implement into the forecast plan, and measure the accuracy of the process.Work with Business finance teams to investigate site level variances to financial plans and develop and implement remedial and corrective actions.Manage SIOP ad-hoc reporting requirements, including detailed analysis and forecast updates.Implement and manage streamlined processes and systems to support SIOP. Will be involved in assessment of improved tools for forecasting and will implement the results of those assessments.Lead detailed projects to implement accurate reporting and conduct business analysis

Torrance, Ca

Analyst II Operational Excellence 2007- 2016• Acted as liaison between supply chain, manufacturing site, Customer Business Team and point of contact for our customer providing status on production and production returned hardware. Directed and changed daily priorities and expedited all aspects from procurement, planning, manufacturing and shipment to meet customer demand and to improve customer on time delivery by 9%.• Collaborating with cross functional teams from Suppliers, Procurement, Manufacturing, Quality, and Engineering to conduct Root Cause and Corrective Action (RCCA), set priorities, create and implement recovery plans based on results from the RCCA.• Oversaw the scheduling and production in manufacturing to support overall site objectives. • Developed, evaluated and recommended focused production/recovery plans to minimize impact to our customers. Follow through with each department to ensure production/recovery plans are followed and schedule is adhered to meet customer commitment/recovery.• Prepared yearly Production Readiness Assessments (PRA) and presented to customers identifying production plans, site capacities, resources (man, material, and machine) available and identified constraints with improvement plans to support site objectives.• Develop and prepare site reports for KPI’s (OTD, OTTR, etc) for Corporate and customer reviews.• Applied Lean Six Sigma tools and methods to improve process and capacity, reduce variation and improve performance of manufacturing areas by 10 to 30%.• SAP, Green Belt Certified, Six Sigma, Kaizen, 5S, RPS, Lean Manufacturing.

Gardena, Ca

Campaign/Countermeasure Parts Supply 2003-2006• Collaborated with internal departments, and suppliers to develop the demand forecast, procurement plan and delivery to successfully launch Recall/Service Campaigns and Countermeasures. Supply Chain Management, Ordering and Forecast Specialist 1996-2003• Performed as Project Administrator of 3 unique multi-million dollar programs, minimizing backorders, and reducing inventory levels by more than 30%, saved more than $3 Million while improving delivery to customers.• Created a working relationship with suppliers to resolve discrepancies, fill backorders and improve customer service.• Proficient in Microsoft Office components including MS-Excel, MS-Word, and MS-Outlook.

El Segundo, Ca

• Developed First Article Test and Inspection (FAT/I) and Qualification Test plan, test procedures and performed all tests for electronic hardware within schedule and 30% under budget, also received customer approval and awarded a production contract.• Created partnerships with subcontractors to resolve product defects by evaluating and modifying tests and manufacturing processes to eliminate defects, increasing productivity and reducing costs.• Applied Cycle Time Management (CTM) and Statistical Process Control (SPC) Techniques to increase productivity and reduce costs.• Analyzed/evaluated engineering design to determine manufacturability and quality of products.• Assumed responsibility midway through critical test equipment implementation project and supervised testing and gained approval to deliver 14 test stations, meeting an important schedule deadline.• Supervised 9 engineers in designing and overseeing the manufacture of test equipment and execution of tests for multi-year manufacturing programs.• Conducted and participated in Material Review Board (MRB), Corrective Action Board (CAB), technical, production and status meetings to assess program manpower requirement.• Streamlined the manual compiling of voluminous test data by creating and implementing reports that provided real time status and information, reducing report labor by 75%.• Reviewed test equipment modification backlog, initiated corrective action and reduced backlog by 95% without impact to production schedule.