Christopher Kiel Email & Phone Number

Rancho Bernardo, San Diego

• Responsible for ensuring compliance with applicable domestic and international standards and regulations through audits and systematic maintenance of effective quality systems. Ensures that deadlines are met on time.
• Conducts compliance audits of more complex documentation and data and approve use of Design History Records, Device Master Records, Nonconformances, Document Changes, Validations and Change Controls.
• Demonstrates working knowledge of Quality Control, Manufacturing and Inventory processes.
• Serves as QA interface with limited responsibilities to other departments.
• Reviews Customer Notifications and prepare, approve & submit data packages for external customers.
• Supports internal and/or external audits in compliance with ISO 13485 and 21CFR820 requirements.

South Gate, California, United States

Responsible for implementing 8D Root Cause and Corrective Action Process and driving corrective actions results across the site. Interface with and respond to customer request regarding test results for metallurgical, mechanical, corrosion, and chemical testing and corrective action. Provided assistance and disposition of RMA material. Review Purchase.

Torrance, CA

Assess the Quality Management System of suppliers by: Monitoring and maintaining Regulatory Compliance and coordinating internal and with third party audits to approve suppliers.Executing and maintaining integrity of Preliminary Review Board (PRB) and non-conforming product.Lead cross-functional teams in the execution and reporting of quality improvement.

Garden Grove, CA

Acted as site Program Manager working with customers and site to manage orders while site was in process of closing, providing detail status with customers.Ensures Quality Assurance by: Performing the administrative process activity for revising and maintaining the Quality Manual, manufacturing work instructions, method sheet control and revisions..

Garden Grove, CA

Develop and maintain the demand forecast for Airlines businesses to ensure achievement of financial, delivery objectives, and inventory objectives.Implement the use of automated tools to plan the demand, thus improving forecast accuracy and reducing volatility. Plan Of Record data in conjunction with improved forecasting tools.Use Honeywell Operating.

Torrance, CA

• Analyst II Operational Excellence 2007- 2016
• Acted as liaison between supply chain, manufacturing site, Customer Business Team and point of contact for our customer providing status on production and production returned hardware. Directed and changed daily.
• Collaborating with cross functional teams from Suppliers, Procurement, Manufacturing, Quality, and Engineering to conduct Root Cause and Corrective Action (RCCA), set priorities, create and implement recovery plans.
• Oversaw the scheduling and production in manufacturing to support overall site objectives.
• Developed, evaluated and recommended focused production/recovery plans to minimize impact to our customers. Follow through with each department to ensure production/recovery plans are followed and schedule is adhered.
• Prepared yearly Production Readiness Assessments (PRA) and presented to customers identifying production plans, site capacities, resources (man, material, and machine) available and identified constraints with.

Gardena, CA

• Campaign/Countermeasure Parts Supply 2003-2006
• Collaborated with internal departments, and suppliers to develop the demand forecast, procurement plan and delivery to successfully launch Recall/Service Campaigns and Countermeasures. Supply Chain Management, Ordering.
• Performed as Project Administrator of 3 unique multi-million dollar programs, minimizing backorders, and reducing inventory levels by more than 30%, saved more than $3 Million while improving delivery to customers.
• Created a working relationship with suppliers to resolve discrepancies, fill backorders and improve customer service.
• Proficient in Microsoft Office components including MS-Excel, MS-Word, and MS-Outlook.

El Segundo, CA

• Developed First Article Test and Inspection (FAT/I) and Qualification Test plan, test procedures and performed all tests for electronic hardware within schedule and 30% under budget, also received customer approval and.
• Created partnerships with subcontractors to resolve product defects by evaluating and modifying tests and manufacturing processes to eliminate defects, increasing productivity and reducing costs.
• Applied Cycle Time Management (CTM) and Statistical Process Control (SPC) Techniques to increase productivity and reduce costs.
• Analyzed/evaluated engineering design to determine manufacturability and quality of products.
• Assumed responsibility midway through critical test equipment implementation project and supervised testing and gained approval to deliver 14 test stations, meeting an important schedule deadline.
• Supervised 9 engineers in designing and overseeing the manufacture of test equipment and execution of tests for multi-year manufacturing programs.