Christopher Kilbride Email & Phone Number

Reno, Nevada, United States

Reno, Nevada Area

Ensuring LAN availability, scalability, security, and efficiency at each site of operations.Establish and maintain encrypted interconnectivity between geographically dispersed LANs.Deployment and maintenance of business class domain server environment in conjunction with specific industry specific client/server applications.Deployment and maintenance of business critical databases.Deployment and maintenance of storage arrays.Workstation installation and maintenance.End user support of all IT hardware and software used on all sites.Interfacing with vendors, suppliers, and contractors as necessary

Sparks, Nevada

Account Manager of Managed ServicesWork closely with clients to ensure that all technical support needs are being met. Responsible for the on-boarding of new customers to include meeting with potential customers to establish technical needs and requirements to align with company goals. Work closely with vendors and service providers to deliver a complete solution that meets all customer requirements. Review technical staff knowledge-base to ensure it aligns with new customer technologies. Re-mediate any customer complaints and/or concerns. Solutions ArchitectManaging technical projects including research, project development, technical evaluations, plan development, as well as overseeing of project implementation. Projects include the implementation of VPN tunneling, wireless networks, SSL certificate issue/renewals, server migration (to physical and virtual destinations), and Security appliance evaluation.

Reno, Nevada Area

Supervise department staff of ten technicians for the purpose of programming, staging and repair of networking equipment such as routers and switches and wireless access-points as needed, as well as provide tier-3 (expert level) repair and maintenance of networking equipment from wireless switches and Access-points to routers and switches. Communicate with vendor technical experts to ensure product compatibility and quality staging; Research products for implementation into customers’ existing networks; Manage vendor inquires and customer concerns

Columbia, Missouri Area

Supervise department staff and manage personnel records accordingly including annual reviews; Develop and present formal technical training classes for staff; Develop and maintain annual department budget; Manage IT related projects including purchasing and resource assessment; Communicate with maintenance and equipment vendors to ensure competitive pricing; Deploy and maintain a public-access wireless network; Maintain MS Active Directory for 300 + users; Manage and support user group of 300+ Windows client desktop workstations; Research and deploy use of open-source products for specific personnel needs; Support and maintain the software and hardware of over 400 Windows-based workstations and laptops

Columbia, Missouri Area

Managing technical projects including research, project development, technical evaluations, plan development, as well as overseeing of project implementation. Projects include the implementation of VPN tunneling over wireless broadband, PDA SSL certification evaluation, and Security appliance evaluation

Keokuk, Ia

Implemented local network, standardized various software applications, web page design, maintain user support, cad drafting, customer service, implementing back-up and archiving system

Sugar Grove, Wv

Supervised a team of technical personnel responsible for monitoring and maintaining classified computer information systems ranging from computer servers, to complex signaling equipment, to mass storage backup systems; operated multi-functional/multi-user information processing telecommunications systems and protocols; trained incoming personnel; coordinated various collateral positions; authored 22+ technical manuals. Maintained Top Secret (TS) security clearance throughout military career

Bachelor Of Science (Bs), Business Administration And Management, General

Associate Of Arts (A.A.), General Studies/Cis