Christopher Kimbrough, Phd Email & Phone Number

Seattle, Washington, United States

• Researched member behavioral and attitudinal data to gather insights directed at improving user experience and expanding the scope of products offered by the organization.
• Created multiple Tableau dashboards providing actionable insights for organizational leaders.
• Reviewed existing data analysis processes for improvement opportunities with data governance, greatly reducing the time and resources needed to produce recurring reports.

• Utilized data and behavioral science principles and insights to improve written and visual business materials, including customer communication and website design, to drive member decisions and behaviors.Selected.
• Assisted business leaders and other teams to develop experimental and post hoc research studies addressing business problems and guiding business strategies.
• Analyzed member survey responses in combination with member claims data, providing insights for email and letter campaigns directed at preventing avoidable ER visits, reducing unnecessary business costs.
• Acted as internal consultant to educate business leaders, creating, reviewing, and approving training materials, and presenting to internal and external stakeholders.

Greater Seattle Area

• Developed and implemented survey questions (individual and scale items) for numerous and diverse employee populations within Amazon Worldwide Operations, employing both psychometrics and qualitative data (focus.
• Guided development and psychometric testing (including confirmatory factor analysis, item response theory) of Leadership Behavior Index, a core manager assessment tool involved in assessment of leader performance for.
• Developed R script to consistently identify non-purposeful employee responses, improving data quality and insight accuracy.
• Developed and implemented quality assurance R script, identifying and flagging product KPIs and SOP for regular content review and revision.

Lincoln, Nebraska, United States

• Managed research projects end-to-end, including participant recruitment and handling, material development, statistical analysis, and report presentation.Selected Accomplishments:
• Mined large quantitative and qualitative data sets for patterns and trends, achieving publication of policy recommendations in the Justice System Journal, a peer-reviewed journal for the National Center for State Courts.
• Managed multiyear, NSF-funded research project studying the impact of knowledge on trust in governmental institutions. Findings were published in the peer-reviewed journal, PLOS One.

Doctor Of Philosophy (Ph.D.), Social Psychology / Quantitative Methods

Master Of Legal Studies, Legal Studies, General

Master Of Science (M.S.), Experimental Psychology

Bachelor'S Degree, Psychology