Provides a high level of customer service to existing and potential clients by ensuring internal processes are followed with the goal of flawless execution. Focuses on process and procedure eliminating bottlenecks and identifying potential risks. Woks with a corss-functional team providing leadership while working to resolve issues in order to meet client schedule. Develops, improves, and utilizes organizational tools to track status of client files, capture emerging issues, and stay in… Show more Provides a high level of customer service to existing and potential clients by ensuring internal processes are followed with the goal of flawless execution. Focuses on process and procedure eliminating bottlenecks and identifying potential risks. Woks with a corss-functional team providing leadership while working to resolve issues in order to meet client schedule. Develops, improves, and utilizes organizational tools to track status of client files, capture emerging issues, and stay in front of potential clients. Communicates with staff and clients reporting progress and identifying issues while providing strategies for resolution. Show less

Owned and operated Kinard Estates LLC. Responsible for all aspects of LLC management including property acquisition, budget development, scope of work, project schedule, work breakdown structure, and quality of workmanship.• Determined skill sets required to complete projects, recruited teams, and provided leadership throughout the life-cycle of projects.• Acted as liaison with city inspectors seeking consensus and developing action plans when changes were required.• Worked with… Show more Owned and operated Kinard Estates LLC. Responsible for all aspects of LLC management including property acquisition, budget development, scope of work, project schedule, work breakdown structure, and quality of workmanship.• Determined skill sets required to complete projects, recruited teams, and provided leadership throughout the life-cycle of projects.• Acted as liaison with city inspectors seeking consensus and developing action plans when changes were required.• Worked with architects to ensure plans were understood and followed, appropriate materials and hardware were used, and all relevant building codes were followed.• Managed employee teams and sub-contractors while working with government oversight functions to ensure applicable quality standards were met.• Developed scope of work, budget, and project flow schedule for each project using EVM principles to monitor cost and schedule performance. • Ensured all work was performed to applicable standards and supervised re-work when required.• Adhered to site safety standards with zero accidents on construction sites. Show less

Recognized as the go-to person to drive and facilitate engineering, logistics, and program management initiatives to resulting in process improvements as well as increased product reliability. Ensures services and components meet with applicable industry and contractual guidelines. • Identified, documented, and translated customer requests and findings regarding deficiencies in re-manufacturing processes into process improvement strategies resulting in improved product… Show more Recognized as the go-to person to drive and facilitate engineering, logistics, and program management initiatives to resulting in process improvements as well as increased product reliability. Ensures services and components meet with applicable industry and contractual guidelines. • Identified, documented, and translated customer requests and findings regarding deficiencies in re-manufacturing processes into process improvement strategies resulting in improved product reliability.o Led the investigation into the post-manufacturing corrosion of specific components. Identified deficiencies in the treatment process leading the corrosion. Documented and presented findings for implementation. • Conducted a review of customer Rotor Blade repair practices identifying deviations for established practices, tooling, and materials requirements resulting in a comprehensive report to the customer highlighting areas of safety concern and areas for improvement.• Leveraged leadership skills and subject matter expertise to contribute to the just-in-time depot repair facility audit. Observed and documented end-to-end component overhaul procedures, identifying areas for improvement including test equipment, tools, quality initiatives, technical documentation, consumables, as well as facility, and processes improvements.o Trained technicians and provided configuration management guidance throughout the audit process.• Facilitated and coordinated cross-functional team efforts in defining and implementing process and physical facility improvements and enhancements as well as garnering overall customer acceptance for change management process execution and sustainment. Show less

Responsible for maintenance of electrical and avionics systems on a fleet of 24 aircraft. Acted as the single point of contact for all maintenance, logistics, and operational issues. Provided leadership, guidance, and training to a team of 27 technicians. • Coordinated and managed maintenance operations with production control, logistics, and internal customers.• Analyzed maintenance operational practices creating and implementing structures streamlining operations while improving… Show more Responsible for maintenance of electrical and avionics systems on a fleet of 24 aircraft. Acted as the single point of contact for all maintenance, logistics, and operational issues. Provided leadership, guidance, and training to a team of 27 technicians. • Coordinated and managed maintenance operations with production control, logistics, and internal customers.• Analyzed maintenance operational practices creating and implementing structures streamlining operations while improving quality.• Reviewed skill sets of assigned technicians and developed individualized training to improve overall performance.• Worked with cross-functional teams to develop solutions to maintenance issues, identify emerging issues, and create plans to mitigate potential risks. Show less