Christopher Kincheloe Email & Phone Number

Sanford, North Carolina, United States

Created and maintained production schedule for 41 machine tools (5-axis mills, vertical and horizontal mills, laser and press brake, lathes, and swiss machines)Collaborated with department leads to improve scheduling, set priorities, and improve efficiencyUtilized machine capacity and schedule to level-load the shop floor and improve on-time deliveryCommunicated capacity and current production abilities of the production department to the sales team to fulfill customer demands

Sanford, North Carolina, United States

Created and maintained production schedule for 41 machine tools (5-axis mills, vertical and horizontal mills, laser and press brake, lathes, and swiss machines)Managed 35 - 40 employees across 6 departmentsCollaborated with department leads to improve scheduling, set priorities, and improve efficiencyUtilized machine capacity and schedule to level-load the shop floor and improve on-time deliveryCommunicated capacity and current production abilities of the production department to the sales team to fulfill customer demandsConducted formal and informal employee reviews to evaluate performance, give feedback, and set goals based on the company’s core valuesLed the pre-production planning team to verify customer requirements, reduce pre-production review period times, and improve internal process clarity and efficiency

Raleigh, North Carolina, United States

Led and assisted a team of 9 warehouse personnel in all functions of the warehouse, including pulling and staging ordersOversaw inventory accuracy, including performing cycle counts in SAPLed and assisted Dispatcher in the loading and unloading of vehicles and dispatching of drivers

Charlotte, North Carolina, United States

Managed and coached up to 40 dock workers in the loading and unloading of freightPlanned, organized, and prioritized work according to the needs of the customerMaintained employee accountability and upheld safety standardsMentored and trained new dock supervisors

Pineville, Nc

Mentored customer service team in order to increase sales and resolve customer disputes Developed metrics and methods for performance improvement program for underperforming employees that resulted in the streamlining of the customer service team Trained entry-level employees to construct an effective and efficient customer service team Designed, developed, and implemented an incentive program that increased agent performance for revenue-producing actions

Mebane, Nc

Promoted to Customer Fulfillment Lead to increase productivity and employee engagementManaged, trained, and coached a team of 10 to 15 employees to increase packing and shipping efficiencyCollaborated with a team of Leads to supervise up to 40 employees

Mebane, Nc

Developed industry knowledge of construction and renovationManaged, organized, and maintained a warehouse of $290,000 worth of inventory Built exceptional relations with customers and contractors through efficient and high-quality installation

Bachelor Of Science In Business Administration, Management, Magna Cum Laude

Associate Of Arts (Aa)