AeroLeads people directory · profile
Christopher Knox Email & Phone Number
Senior ServiceNow Developer
at
The University of South Carolina
1 work email found
@sc.edu
3 phones found area 803 and 864
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior ServiceNow Developer
Location
Columbia, South Carolina, United States
Who is Christopher Knox? Overview
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Quick answer
Christopher Knox is listed as Senior ServiceNow Developer at The University of South Carolina, based in Columbia, South Carolina, United States. AeroLeads shows a work email signal at sc.edu, phone signal with area code 803, 864, and a matched LinkedIn profile for Christopher Knox.
Christopher Knox previously worked as Desktop Support Engineer at The University Of South Carolina and Desktop Support Technician at The University Of South Carolina. Christopher Knox studied at University Of South Carolina.
Company email context
Email format at The University of South Carolina
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{last}@sc.edu
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AeroLeads found 1 current-domain work email signal for Christopher Knox. Compare company email patterns before reaching out.
Profile bio
About Christopher Knox
Highly motivated ServiceNow professional with strong technical knowledge and over a decade of experience with the platform. My journey began back in 2012 when ServiceNow was on its first named release (Aspen). Well-versed in the implementation and ongoing support of ITSM and ITBM applications and modules. Dedicated to providing business value though process and workflow efficiencies. Provides technical guidance and information to non-technical personnel in a clear and concise manner.
Listed skills include Servicenow Developer, Microsoft Excel, Servicenow Administrator, Javascript, and 4 others.
Current workplace
Christopher Knox's current company
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6 roles
Christopher Knox work experience
A career timeline built from the work history available for this profile.
Senior Servicenow Developer
Current- Responsible for designing, developing, implementing, and administering core IT Service Management (ITSM) and IT Business Management (ITBM) processes in the ServiceNow platform following ITIL best practices. o ITSM –.
- Provides training and mentoring for junior ServiceNow developers and administrators. Reviews code and update sets prior to the move to the production environment.
- Guides IT Operations Management (ITOM) team on how to best utilize the CMDB, Discovery, Service Mapping, and CSDM within the existing ITSM and ITBM deployment.
- Successfully performs system upgrades and patches, reviews skip logs and patch notes, and modifies custom code where needed.
- Oversees administration of the ServiceNow platform, including the creation or modification of workflow, business rules, client scripts, script includes, system properties, inbound email actions, notifications, and.
- Builds custom applications utilizing ServiceNow Studio, including active development of ServiceNow Mobile App for UofSC.
Feb 2012 - Present
Desktop Support Engineer
- Managed and maintained Active Directory computers, users, and groups.
- Provided advanced support for desktop support technicians in the field.
- Assisted in spearheading an effort to improve efficiencies by researching and ultimately implementing a new ITSM platform.
Dec 2010 - Feb 2012
Desktop Support Technician
- Provided onsite hardware and software technical support for faculty and staff members across campus.
- Assisted with the imaging, distribution, and deployment of new equipment and upgrades.
- Educated personnel on best practices and maintaining a secure workstation.
- Created and maintained knowledge documentation for common technical problems
Dec 2009 - Dec 2010
Service Desk Team Lead
- Created reports and distributed them to management for common Service Desk metrics.
- Trained and mentored new Service Desk personnel.
- Established and monitored key performance indicators for existing personnel.
Oct 2008 - Dec 2009
Service Desk Technician
- Identified and diagnosed end user issues and provided resolution via phone or remote support.
- Documented support provided though the enterprise ticketing system.
- Escalated unresolved incidents to higher tiered support and followed up where necessary.
- Created knowledge documentation and guides for common technical problems.
Jan 2007 - Oct 2008
1 education record
Christopher Knox education
-
University Of South Carolina
FAQ
Frequently asked questions about Christopher Knox
Quick answers generated from the profile data available on this page.
What company does Christopher Knox work for?
Christopher Knox works for The University of South Carolina.
What is Christopher Knox's role at The University of South Carolina?
Christopher Knox is listed as Senior ServiceNow Developer at The University of South Carolina.
What is Christopher Knox's email address?
AeroLeads has found 1 work email signal at @sc.edu for Christopher Knox at The University of South Carolina.
What is Christopher Knox's phone number?
AeroLeads has found 3 phone signal(s) with area code 803, 864 for Christopher Knox at The University of South Carolina.
Where is Christopher Knox based?
Christopher Knox is based in Columbia, South Carolina, United States while working with The University of South Carolina.
What companies has Christopher Knox worked for?
Christopher Knox has worked for The University Of South Carolina.
How can I contact Christopher Knox?
You can use AeroLeads to view verified contact signals for Christopher Knox at The University of South Carolina, including work email, phone, and LinkedIn data when available.
What schools did Christopher Knox attend?
Christopher Knox studied at University Of South Carolina.
What skills is Christopher Knox known for?
Christopher Knox is listed with skills including Servicenow Developer, Microsoft Excel, Servicenow Administrator, Javascript, Html, Itil Certified, Itil Process Implementation, and Itil Implementation.
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