Christopher Koch

Christopher Koch Email and Phone Number

Director of People Operations at Baylor Scott & White @ Baylor Scott & White Health
Christopher Koch's Location
Hewitt, Texas, United States, United States
Christopher Koch's Contact Details
About Christopher Koch

Over the years, I've led Operations and Technology teams through multiple implementations while empowering HR teams through tech-enablement and innovation. Our team recently created over 30 thousand hours of efficiencies, opening up strategic capacity within HR teams to work at the top of their skillsets.My specialties include quickly learning how to leverage the talents of my team to tackle the most challenging problems. I've led teams as varied as the HR service desk, Onboarding & Compliance, Time and Labor, HR Operations, Benefits and Leave administration, and most recently, HRIS. I'm a PowerPlatform addict and love looking for new and innovative ways to improve work dynamics in an increasingly complex digital age of work. Most importantly, I love the process of scaling labor-intensive operational work into enterprise solutions. At the core, I'm just a dad with 4 children and this spills over into the way I manage my team. I love networking and building personal connections with others. Seeing others thrive and meet their career goals gives me more satisfaction than any technology stack ever could.

Christopher Koch's Current Company Details
Baylor Scott & White Health

Baylor Scott & White Health

View
Director of People Operations at Baylor Scott & White
Website:
baylorhealth.com
Company phone:
844-279-3627
Christopher Koch Work Experience Details
  • Baylor Scott & White Health
    Director Of People Operations
    Baylor Scott & White Health Feb 2024 - Present
    Dallas, Texas, Us
    Implemented automation and process improvement strategies to transform HR and HRIS operations resulting in 30k hours in strategic capacity gained across the HR organization
  • Baylor Scott & White Health
    Human Resource Information System Manager
    Baylor Scott & White Health Jan 2022 - Feb 2024
    Dallas, Texas, Us
    Modernized and maintained HRIS systems by partnering strategically with business stakeholders and end users to deliver innovative HR solutions.
  • Baylor Scott & White Health
    Human Resources Operations Manager
    Baylor Scott & White Health Jun 2018 - Jan 2022
    Dallas, Texas, Us
    Oversaw the HR Shared Services teams, ensuring adherence to SLAs and KPIs while driving continuous improvement in service quality and customer experience
  • Baylor Scott & White Health
    Human Resources Shared Services Manager
    Baylor Scott & White Health Nov 2016 - Jun 2018
    Dallas, Texas, Us
  • Customer Contact Channels
    Operations Manager
    Customer Contact Channels Jan 2013 - Nov 2016
  • Customer Contact Channels
    Corporate Trainer
    Customer Contact Channels Oct 2011 - Jan 2013
  • University Of Wyoming
    Rhetoric And Composition Instructor
    University Of Wyoming Aug 2008 - May 2009

Christopher Koch Skills

Training Management Call Centers Process Improvement Coaching Customer Satisfaction Customer Service Performance Management Team Building Leadership Microsoft Office Instruction Client Relations Skills Microsoft Excel Curriculum Design Supervisory Skills Facilitation Customer Retention Operations Management Facilitators Writing Bilingual English/spanish Team Leadership Customer Experience Contact Centers Bpo Vendor Management

Christopher Koch Education Details

  • Baylor University
    Baylor University
    And Scientific Writing
  • Cornell University
    Cornell University
    Data Analytics In R
  • University Of Wyoming
    University Of Wyoming
    English Language And Literature/Letters

Frequently Asked Questions about Christopher Koch

What company does Christopher Koch work for?

Christopher Koch works for Baylor Scott & White Health

What is Christopher Koch's role at the current company?

Christopher Koch's current role is Director of People Operations at Baylor Scott & White.

What is Christopher Koch's email address?

Christopher Koch's email address is ch****@****ect.com

What is Christopher Koch's direct phone number?

Christopher Koch's direct phone number is +125431*****

What schools did Christopher Koch attend?

Christopher Koch attended Baylor University, Cornell University, University Of Wyoming.

What are some of Christopher Koch's interests?

Christopher Koch has interest in Politics, Science And Technology, Education.

What skills is Christopher Koch known for?

Christopher Koch has skills like Training, Management, Call Centers, Process Improvement, Coaching, Customer Satisfaction, Customer Service, Performance Management, Team Building, Leadership, Microsoft Office, Instruction.

Who are Christopher Koch's colleagues?

Christopher Koch's colleagues are Meridynn Libby, Keon Jones, Cassandra Boze, Jennifer Luna, Denison Batalla, Linda Kay Watson, Jenica Vasquez.

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