Officially becoming a Solutionz employee after the acquisition of VSGi.

• Interface directly with Crestron customer installers, commissioning personnel and engineers via phone and email and remote applications• Assist in troubleshooting complex AV systems to verify communication, configuration, and operation of Crestron products. then provide reliable solutions for all discovered problems• Ensure that customer technical issues are addressed and solved expeditiously• Verify failure and warranty status in an effort to ensure proper channels are engaged for repair/replacement of faulty equipment• Maintain expert level knowledge of Crestron products and applications in an effort to provide excellent support

• A/V system design and verification prior to installation for primary and secondary education, and corporate markets• Control system troubleshooting and verification: Crestron, AMX, Extron• Audio DSP programming, troubleshooting and verification: Biamp, Extron, London Soundweb, more• Video production and streaming system design, implementation and commissioning.• A/V System commissioning and customer training• Project bid estimation and verification

• A/V system design verification prior to installation for corporate, entertainment, education markets• Control system programming troubleshooting and verification: Crestron, AMX, Extron• Audio DSP programming, troubleshooting and verification: Biamp, AMX, London Soundweb, Extron, more• Videoconferencing codec & software commissioning & integration: Polycom, Cisco, Skype for Business, Lync.• A/V System commissioning and customer training

• AV/Paging Design for corporate, hospitality, entertainment, museum• Project bid estimation – up to $22 million• Control system programming: Crestron, AMX, Extron• Audio DSP programming: Biamp, London Soundweb, Extron, more• Videoconferencing codec & software commissioning & integration: Polycom, Cisco, Lifesize.• A/V System commissioning and customer training• Interface with customers and ensuring their needs and wants are understood and met, while still keeping positive project and budget control

• Oversaw all aspects of all A/V Projects in the regional area• Pre-sales consultation with customers• System design and estimation• Bid estimation• Material management and scheduling• System installation, programming, commissioning customer training and system service

ystem design and bid design verification• System schematics and architectural drawings• Technical installation oversight• Control systems and DSP programming• System commissioning and training

• Accountable for the technical aspects of A/V systems from pre-sale and design to completion and commissioning to incorporate technical drawings.• Worked with the customer to ensure expectations are met.• Control system and DSP programming.• Technical verification of all system operations.• Full commissioning and customer training.