Served on implementation committee and helped oversee creation of new first-year success center for the universityManage all workshops and career development initiatives for the centerSupervise four academic advisors serving within the success centerFormulate and pull academic advising and student success reports to aid in development of new initiatives

Direct student ambassador and peer mentor programs including the scheduling of events and prospective student visitsOversee all initiatives for advising, retention, and first-year programs for the College of Agriculture and Human EcologyLead mentorship program for students considered academically “at-risk”Teach all sections of first-year experience course required for freshmen to aid in retentionCoordinate all marketing and social media for the Student Success Center through website development, digital publications, branding, and active communication plansCollect and assess data from current advising and retention practices within each cohort to establish new services and goals to aid in retention and overall academic successServe on enrollment and strategic plan committee to align College goals for retention and student success with the updated university strategic plan

Advised over 350 students per semester pursuing various majors and pre-professional programsAssisted students with course selection and registrationTrained new academic advisor and graduate assistants in curriculum and university policiesServed on hiring committees for new advisor within School of Business Administration Mentored freshmen about academic and social opportunities on campus in first-year seminar courseParticipated in financial aid appeal committee for the university

Actively recruited incoming freshman throughout western Texas and New MexicoOrganized high school visits and presented at admission events throughout recruitment regionCounseled prospective students and their families through admission process

Coordinated scholarship awarding and processed current awards to studentsGuided scholarship applicants through the application process Formatted and analyzed documentation for scholarship applications

Created a new file database of alumni articles for prospective studentsAssisted with formulating new advertising methods to recruit studentsServed as a guide for new student orientation

Modified members’ educational transcript information in organizational databaseCounseled organizational members on continuing education optionsCreated and formatted data spreadsheets corresponding to member’s educational information

Employed Disney’s style of exceptional customer service through correspondence with resort visitors at the front deskOrganized arrival and departure information for over one hundred guest dailyProcessed thousands of dollars daily in monetary transactions of multiple currencies from resort clientele