Christopher Kopec Email & Phone Number

Wilmington, Ma, Us

◈ Responsible for the strategic planning and direction of a global team of 60+ engineers and managers that own the user experience, operator user interfaces, order fulfillment, inventory induction, core microservice frameworks, service monitoring, and release management. ◈ Established and monitored KPI metrics and SLAs of technical and business importance for the system. Led efforts to improve performance bottlenecks between critical components by 70%. ◈ Coached teams on software engineering principles and agile methodologies (design reviews, code reviews, knowledge sharing, documentation) which resulted in a 125% increase in efficiency. ◈ Succeeded on an aggressive hiring plan to grow from 20 to 55 people in 18 months.◈ Collaborated with product management to establish proper requirements for reliability, predictability, and scalability to meet key business needs.◈ Consistently met tight timelines on customer deliverables and led the team to improve overall performance, scalability, and resiliency of the system. ◈ Developed a roadmap with alignment on company objectives, communicated the vision, tracked project timelines, reported on deliverables, and planned releases.◈ Overhauled release management, change management, and content management processes that support hundreds of software, controls, hardware, IT, and infrastructure components to be scalable and handle an increasing number of customers and systems.

Wilmington, Ma, Us

◈ Led three scrum teams of 15 engineers responsible for order fulfillment and inventory induction. ◈ Reduced critical escalations by over 90% into the development teams by addressing critical customer issues, understand root causes and apply learnings to prevent future occurrences.◈ Conducted regular 1-on-1s, defined goals and OKRs, and conducted reviews with team members. Mentored junior engineers to develop their skills and senior engineers to grow into leaders. ◈ Led migration of legacy monolithic applications to a microservices architecture. Focused efforts on automating manual steps to reduce errors during customer deployments and minimize downtime.

Vancouver, Bc, Ca

Joined Avigilon through an acquisition of VideoIQ. ◈ Launched a new product called Avigilon Blue (blue.avigilon.com); a highly available fault tolerant cloud application on the Microsoft Azure platform handling real-time video data from surveillance cameras (IoT devices) around the world.◈ Successfully scaled the team from 2 to 20+ engineers in two years taking the Avigilon Blue initiative from concept to product release. This involved managing project budget and responsible for all aspects of the platform including the architecture, back-end, data storage, web client, iOS client and android client. ◈ Collaborated with product managers to develop the product requirements and prioritize features delivered in the initial release. Developed the user workflows and worked closely with our visual designer to produce a beautiful, user-friendly, functional product. Organized scrum, sprint planning, retrospectives, and demos. ◈ Developed a solid understanding of the industry, competitors, and products. Provided informed guidance on product features and direction. Conducted patent reviews with legal team to evaluate potential infringement of products and features. ◈ Hired a team of smart, dedicated, hard-working engineers (cloud, devices, web, mobile, operations), designers and testers, including direct reports, team leads, contractors, and co-ops, across three sites; this included conducting phone interviews, technical interviews, extending offers and onboarding. ◈ Improved engineering processes to reduce overhead and optimize engineering time. Transitioned company to git and bitbucket, defined developer workflows to enable code reviews of all pull requests. Implemented continuous integration process from merge, build, test, and deployment.

Bedford, Ma, Us

◈ Designed and developed a multi-tenant application running on Microsoft Azure cloud infrastructure using C#, ASP.NET and MVC. The application uses Entity Framework to communicate with an Azure SQL database. REST and OData APIs are used to communicate between servers and mobile apps. ◈ Designed a scalable application and database receiving millions of events from thousands of cameras and devices around the world, services analyzing the message data and sending alerts to mobile devices to provide proactive security monitoring.

Bedford, Ma, Us

◈ Led the middleware team designing, developing, and testing software that runs on embedded ARM and PowerPC processors using the Skelmir JVM and a client that runs on Windows using the Sun JVM. ◈ Developed a video storage management solution that managed and indexed thousands of video segments across flash and disk on the camera. ◈ Designed and implemented an end-to-end post processing video search feature based on metadata generated by the analytics. For example: select a target on a camera and search all other cameras for the same appearance.◈ Constructed a bi-directional communication layer between clients and cameras across sockets using a custom serialization protocol and implemented a multicast discovery protocol for automatic detection of devices on the local network (like UPnP and mDNS).

Arlington, Va, Us

◈ Developed features including fault tolerant replication and XML language parsing for the internal automation testing framework running on Websphere Real-time Java and Red Hat Linux. Used heap and memory analyzers to optimize software and improve real-time data processing.◈ Verified the integrity of tactical software by designing test cases, executing test scenarios, and troubleshooting defects. Developed and executed performance and load tests.