Christopher Kovach Email & Phone Number

Chicago, IL, US

Greater Chicago Area

• Onboard hedge fund and investment manager clients onto company's SaaS cloud-based investment solution platform
• Lead between 3-6 client projects at any given time
• Deliver client service requests and change requests, collaborating seamlessly with Development and Product Management teams.
• Advocate and deliver enhancement requests to meet client needs
• Run client training sessions as well as internal training sessions
• Manage client expectations, requests, and timelines with a proven track record in a client-facing role.

Lake Forest, IL

• Responsible for business analysis, support and project leadership, for Horizon Pharma’s Business Commercial Systems group.
• Effectively lead or participate in project efforts, to include: project plan, time management (activities & task planning), communications, testing, user training, ongoing maintenance and support.
• Performed requirements gathering and analysis, created project plans and schedules, and created technical documents as well as training documentations.
• Developed and implemented test plans/scenarios to ensure successful delivery of a project.
• Provide ongoing support of a portion of the portfolio of Commercial applications.
• Lend support to various business and technology teams as necessary.

Hoffman Estates, IL

• Elicited high level business requirements and translated them into functional requirements for the IT organization
• Managed and reviewed change requests and proposals to such specifications throughout the design, build and test phases.
• Worked directly with managers/directors/IT and store associates to identify major areas of opportunity for IT efficiencies.
• Supported application developers and third-party vendors to triage issues using JIRA and ServiceNow, resolve data gaps and ensure successful regression testing for NetSuite ERP rollout.
• Created and tested UAT test scripts and user stories to validate end-to-end processes.

Chicago, Illinois, United States

• Performed large scale data migration of company’s HR historical data into new HRMS ERP

Chicago, IL

• Provide business analyst support on various technical process-improvement projects.
• Conducted QA and data integrity testing for the data migration of company's database of payment instructions.
• Coordinated the rollout of updated online trading platform for processing cash, equity, and futures transactions.
• Documented business processes, work procedures, and SOPs

Elmhurst, Illinois

• Facilitated the launch of a new cyber-grants web platform.
• Created reports and conducted website analysis for company’s online financial literacy program.
• Analyzed legal documents to determine if they adhere to banking regulations and record retention guidelines.

Riverwoods, IL

-Analyzed large amount of data including purchase requisitions, purchase orders, contracts, invoices, and internal budgets to describe current and projected spend on the goods and services required to conduct business. -Researched and inputted financial indicators into financial due diligence dashboard to report risk rating as calculated in the dashboard..

Itasca, Illinois

• Member of the Asset Tracking Management (ATM) Operations Support and Compliance group.
• Monitored assets movement activities within network operations using reports and field audit activities to follow government regulatory guidelines.
• Responsible for maintaining data integrity and ensuring accurate financial reporting using SAP R/3 accounting system and through reconciliation of physical cycle counts.
• Provide tier II support to cross functional groups and vendors such as: SAP, Syclo, Reporting, and Engineering
• Part of the market transition project performing reconciliation and decommissioning U.S. Cellular owned cell sites.
• Provided website support using Microsoft SharePoint platform

Broadview, Illinois

Provide SAP technical support to SAP team and CLP (Customer, Logistics, and Planning) team*Front-end SAP user*Data analysis *Data migration

Greater Chicago Area

• Conducted a full review of VMS external databases
• Analyzed and interpreted job-mapping data
• Conducted a review of Fieldglass client’s job titles and job descriptions, to be able to categorize them into a standardized list of job titles.

Peoria, Illinois Area

• Perform market research
• Conduct analysis for ad hoc projects
• Research and write federal grants
• Prepare financial reports
• Provide consultation for companies looking to do business into area

Chicago

• Conducted market and in-store product research
• Analyzed marketing strategies