Christopher Kovach Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

• Onboard hedge fund and investment manager clients onto company's SaaS cloud-based investment solution platform • Lead between 3-6 client projects at any given time• Deliver client service requests and change requests, collaborating seamlessly with Development and Product Management teams.• Advocate and deliver enhancement requests to meet client needs• Run client training sessions as well as internal training sessions• Manage client expectations, requests, and timelines with a proven track record in a client-facing role.• Demonstrate strong communication skills, translating technical issues into understandable terms for non-technical users.• Represent the external stakeholder to R&D and Product Management teams, participating in Agile ceremonies and providing valuable product feedback as the voice of the client.

Lake Forest, Il

• Responsible for business analysis, support and project leadership, for Horizon Pharma’s Business Commercial Systems group.• Effectively lead or participate in project efforts, to include: project plan, time management (activities & task planning), communications, testing, user training, ongoing maintenance and support. • Performed requirements gathering and analysis, created project plans and schedules, and created technical documents as well as training documentations.• Developed and implemented test plans/scenarios to ensure successful delivery of a project. • Provide ongoing support of a portion of the portfolio of Commercial applications. • Lend support to various business and technology teams as necessary.

Hoffman Estates, Il

• Elicited high level business requirements and translated them into functional requirements for the IT organization• Managed and reviewed change requests and proposals to such specifications throughout the design, build and test phases.• Worked directly with managers/directors/IT and store associates to identify major areas of opportunity for IT efficiencies.• Supported application developers and third-party vendors to triage issues using JIRA and ServiceNow, resolve data gaps and ensure successful regression testing for NetSuite ERP rollout.• Created and tested UAT test scripts and user stories to validate end-to-end processes.

Chicago, Illinois, United States

• Performed large scale data migration of company’s HR historical data into new HRMS ERP

Chicago, Il

•Provide business analyst support on various technical process-improvement projects.•Conducted QA and data integrity testing for the data migration of company's database of payment instructions.•Coordinated the rollout of updated online trading platform for processing cash, equity, and futures transactions.•Documented business processes, work procedures, and SOPs

Elmhurst, Illinois

•Facilitated the launch of a new cyber-grants web platform.•Created reports and conducted website analysis for company’s online financial literacy program.•Analyzed legal documents to determine if they adhere to banking regulations and record retention guidelines.

Riverwoods, Il

-Analyzed large amount of data including purchase requisitions, purchase orders, contracts, invoices, and internal budgets to describe current and projected spend on the goods and services required to conduct business. -Researched and inputted financial indicators into financial due diligence dashboard to report risk rating as calculated in the dashboard. -Performed Quality check dashboards for errors/inconsistencies. -Researched and analyzed category market data sources to provide an assessment of potential vendors, key cost drivers, trends, and opportunities.

Itasca, Illinois

•Member of the Asset Tracking Management (ATM) Operations Support and Compliance group.•Monitored assets movement activities within network operations using reports and field audit activities to follow government regulatory guidelines.•Responsible for maintaining data integrity and ensuring accurate financial reporting using SAP R/3 accounting system and through reconciliation of physical cycle counts.•Provide tier II support to cross functional groups and vendors such as: SAP, Syclo, Reporting, and Engineering•Part of the market transition project performing reconciliation and decommissioning U.S. Cellular owned cell sites.•Provided website support using Microsoft SharePoint platform

Broadview, Illinois

Provide SAP technical support to SAP team and CLP (Customer, Logistics, and Planning) team*Front-end SAP user*Data analysis *Data migration

Greater Chicago Area

• Conducted a full review of VMS external databases • Analyzed and interpreted job-mapping data• Conducted a review of Fieldglass client’s job titles and job descriptions, to be able to categorize them into a standardized list of job titles.

Peoria, Illinois Area

• Perform market research • Conduct analysis for ad hoc projects• Research and write federal grants • Prepare financial reports• Provide consultation for companies looking to do business into area

Chicago

• Conducted market and in-store product research• Analyzed marketing strategies